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January 2024 by Jada W.
horrible opened an account with them in November bec I was new to the area. i've had so many problems with them. The first problem was when I open the account. The lady didn't open my account correctly and I had to end up going back up there to the bank three separate occasions to get it fixed but now I deposited a check and me being a honest person I am I looked at the account to see if it was deposited correctly. She deposited a extra $200 on my account so now I have to go up to the bank again to get that fixed because I know the check will not go through This is the fourth time this is happened to me I'm really at a point where I'm already ready to close the account and take my money elsewhere.
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September 2023 by Maverick Herman
There is no reason for them to hold my check 3 to 4 days before giving me access to my money and they will not even give me a fraction of my check in cash every other bank will give me a portion of my paycheck when I deposit it don't bank here I am closing my account as soon as I can and I have only been banking here for a week
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September 2023 by Debra Phelps
I like that I can get my check deposited two days earlier than scheduled.
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July 2023 by Amber Morgan
Great customer service. Apologized for wait time. Polite and cordial.
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August 2022 by Morgan J
Don’t ever bank at this location, more specifically Regions Bank. I was a new customer and received horrible service! I closed my account after a week of not being able to have access to my money, and didn’t even care about the $25 fee to close the account. The important thing is that my money is no longer there. When I went inside to inquire about lack of access to my money, the financial specialist/banker said to me, “I don’t know. I just work here.” Find a Credit Union or another banking institution.
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July 2022 by Bikram Bista
Was there two times, both time the teller had the worst customer service ever. do not visit this branch if you dont want to ruin your day.
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June 2022 by Jake Williamson
Went to atm and as soon as I put my card in, the machine froze up and then shut down with my card inside. After 5mins I called inside and they said to reorder a new one. Tried speaking to manager but no help whatsoever and now I'm out of a debit card for 7-10 business days. Useless bank, saw other reviews saying their atm had problems. Wish I'd known before.
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October 2021 by Karole Gi
Since I opened my accounts in 1993 Regions Bank has provided great service. No matter which bank I go to or what my interests or concerns might be, I have always been well treated with respect and attention. Everyone at the banks have been the best, all the time.
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August 2021 by Edgar Alexander
Went to retrieve money from my account and was told my face didn't match my ID. Was then told I couldn't retrieve my own money. The teller then threw my ID and my debit card back at me. She had no trouble giving money from the account to my American girlfriend who's also on the account, but as a Hispanic I guess we change a lot in the span of about a year. Rude tellers is an understament.
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January 2021 by Karole Gildea
Since I opened my accounts in 1993 Regions Bank has provided great service. No matter which bank I go to or what my interests or concerns might be, I have always been well treated with respect and attention. Everyone at the banks have been the best, all the time.
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December 2020 by Jason S.
Absolutely horrible. One teller in the whole branch. Regions is a nightmare! Every location is horrible! I really dispise having to do business with Regions!
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July 2020 by Alex Russell
Great and helpful service!! Quick debit card renewal process.
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December 2019 by Alaettin Sungu
avoid this branch the manager is racist managed unprofessionally I will definitely make official complaint
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September 2019 by Sheri Jenkins Keenan, Ph.D.
I had a fraudulent transactions on my account. The alert system did not catch it. On top of the over 5k that was gotten, Regions charged almost 500 more in bank fees. It took a long time to get this worked out. The bank manager never returned my phone calls. The assistant manager was rude. The bank employee at the desk was distracted the whole time I was talking to here looking around and gesturing to other employees. I asked for the bank managers district manager, i.e. his bosses name and contact information. I was told I could not have it. It was not a matter of public record and I could not have it. This has been the worst experience with a bank ever.
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November 2018 by Patience Leigh
They have stolen 200 plus dollars from me in excessive fees and unfair practices. I walked in to close my account to avoid any further theft by this bank and go back to using Wells Fargo and the bank teller Alan did not ask one question into why I was leaving Regions nor did he express any concern about my concerns of theft. The company hides behind 100 page long disclosures they are awar not every customer reads thoroughly to hide behind as a rule for their non ethical practices
