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October 2023 by Mari Quispe. Realtor
Jonathan Pounds, the branch manager, is amazing to work with!He has helped me set up Personal and Business accounts!Goes over all your options! He is a great communicator, knowledgeable, and Shows you different products the company offers that can suit your needs!
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September 2023 by Daniel Hitt
Love the customer service. The manager Jonathan Pounds is extremely nice and very professional. What's more is they really seem to know their stuff. If you're looking for a bank go here, you won't regret it. ?
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September 2023 by Adam AlQartahi
works bad. And slow
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February 2023 by LISA LYONS LLC
Ignored me at first (even tho I was the only person in the back) and then once they did finally speak had a tone of voice of disdain and rudeness. I decided to leave, but before I left thru the outside door I could hear her telling the tellers how I rolled my eyes at her and was the rude one. I went back in and told her that she could stop lying because that never happened, and I’m right here…I can hear you lying. Then it gets better, all of them get offended that I call her out for lying so they motion for the police!!! ? The police comes outside to ask me what’s going on, I tell him and leave to go find another bank to open my new account at. Smh
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February 2023 by Michael Bumbalough
This branch seems to always be busy when I stop by. They never seem stressed and always have a smile on their faces when someone walks in even though you can clearly see they are slammed. I would recommend this branch to anyone. The employees always go above and beyond. Great customer service!
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May 2022 by Rachel Barnett
Jonathan Pounds is PHENOMENAL! He has been my banker for years. Through all the financial ups and downs in my life, Jonathan, has been a true heaven sent. You don’t find a financial expert like Jonathan everywhere you go. I feel very blessed and at ease knowing he is always a phone call away. If you’re needing a loan please speak with him! He is so good at explaining the ins and outs without belittling. I can’t wait until I’m ready to buy my first home so I can go to him! I can’t say enough good things. ❤️
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May 2022 by Jeffrey Huckabay
Very friendly service and very knowledgeable about financial services and short wait to speak to the account representative. Took less than 15 minutes to setup an account with free checking. Excellent online banking app that allows me to do everything I need to do.
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July 2020 by Dominique Kemp
Johnathan was amazingly helpful. Very pleasant to talk to. Awesome service.
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February 2020 by Keirsten Caudle
For such a large bank, they sure dont have more than one poor soul working the window and counter. Very slow service here. They need more hands on deck obviously.
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April 2019 by Jerry G.
Very pleased I recommend this app to everyone
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March 2017 by Mark Bray
Quick and friendly service. The drive thru is extremely tight for a truck.
