June 2021 by Sav McEachern
Customer service sucks. Man who did my alignment seemed very knowledgeable and kind.Edit to add a star to my review, as pointed out below it was a Saturday and I know they can be busy.
June 2021 by chad elliott
Trey and mike at Firestone in Hendersonville hooked me up! Ordered my tires on a Friday 10 minutes before close and squeezed me in Saturday with a great deal and great customer service. Thank you guys I will be back
April 2021 by Todd S.
I take my car and my wife's car here-both older cars. I've always had quick and friendly service. They are great at what they do. I trust them completely and they're the reason I have 230k miles on my suv. Would recommend to anyone.
March 2021 by Lisa M.
They did a great job of putting new brakes on my car during the recent ice/snow storm. Very fast and efficient!
March 2021 by Andrew Stokely
We have used this location for years and they have been our go to place for honest, fast, and affordable automotive services. While I’m sure no one likes to pay to have their car repaired, this location is evidently independently owned and they make the process as painless as possible. Trey, Mike, and the team are great and I highly recommend.
March 2021 by Tyrese Hoskins
Up Front ,professional, and polite
January 2021 by Jacqueline B.
I am new to Hendersonville. In fact, I just moved into my house yesterday. Well, I took my 2011 Hyundai Tucson in to Firestone Tire and Service Center in Hendersonville today because my rear door latch was not working properly. The man at the counter said: "Sure, we'll take a look at it." After looking at it, he presented me the option of replacing the latch for a total of $949. I had no idea it was gonna be that expensive, but it is what it is. I explained that I may not keep the car all that much longer so I was not interested in getting it fixed. He then said I would be responsible for the "diagnostics" charge. I thought this would be $20 bucks or so. Wrong. He charged me $100.16 for the diagnosis. It would have been more professional when he said they would "take a look at it" if he would have told me that there would be a fee and that I should have signed something recognizing that this was the case. He explained that the fee was so high because they had to take the door latch apart and then reassemble it to "diagnose" it. Again, the professional thing to do in this situation would have been to ask me for permission to take my door latch apart. I paid for the charge, and I will chalk it up to a lesson learned. I will not be returning to Firestone. I spent $100.16 and still have a broken door latch. For my future automotive issues, can anyone recommend a good auto mechanic in Hendersonville that will have good communication skills and be up front about charges?
November 2020 by Dan Allen
I had an opportunity to work for this firestone and it was by far the cleanest and honest auto shop I've ever worked for, I've read reviews about pricing, and let me tell you, they only make 12 dollars off of each oil change, if you find someone else that can change oil for less than 12 dollars that company is not going to last long, they fix flat tires for 21 dollars, price the tools needed to fix a flat tire at walmart, its way more than 21 dollars! I had to move on to further opportunities in my life and it was sad to leave that company, the owner Jamie actually cared about his customers and his Employee's, he gave us bonuses weekly and was very upset IF his customers had a bad experience. You will not find any auto shop from Hendersonville to murfreesboro with the cleanliness and honesty as this shop has, I highly recommend it.
September 2020 by Bobbie Gore
Good price and tire installation, pleasant to deal with and nice waiting area. Thanks so much.
August 2020 by Suzanne C.
Great service! Called me with diagnosis and pricing! Everything was done quickly and everyone was kind and professional
July 2020 by Janice Hess
I appreciate the quick and detailed service I have received from the guys at Firestone. I have needed them twice this month and each time they were gracious enough to get my car in and the job done right away. I will only go to them when I have a problem because I know they will help me. Good job guys!
June 2020 by Masiray Koroma
This is the best Firestone/car fix-it place I have ever been to in any state. The owner and people who work there are some of the nicest human beings on the planet and they take amazing care of our cars. We have been driving out to Hendersonville from Nashville for at least 10 years because it is worth it. Can't recommend highly enough.
June 2020 by Al Herra
Hooked us up a solid this week. We own an hvac company and had our main truck go down. Delivered to firestone by 1 and had the truck back by 5. And our truck is a son a gun to work on. Thanks again.
June 2020 by jason robertson
Just had a oil change and the people were fast and nice
April 2020 by TJ Goines
Great customer service. Fast service and the work they do is very professional.