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July 2023 by diyuquag
Melissa has been amazing, attentive and interested in my health. Have had no problems with this place.
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December 2022 by Barbara Kizer
Never had a problem, always great service with professional's.
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September 2022 by Levi Ovenshire
They were very professional when I went in, even though their building was under renovations at the time. I have had only positive experiences with them so far
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August 2022 by Jessica Wolf
These people truly care about their patients. I am grateful to have them as my provider and they stepped up and took such good care of me this week! I have never been moved to send a gift of treats to a DR office before, but today I did. Thank you to the entire staff at LHFP for being the people you are. I’ve seen many of the providers through the years and honestly, you can’t go wrong with any of them.
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July 2022 by LewisTheElf
They were very professional when I went in, even though their building was under renovations at the time. I have had only positive experiences with them so far
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December 2021 by Brook F.
Worst doctors office I've ever been to. Sat in the office for three hours, only to have 15 minutes with the doctor and her put me on anxiety medication without even beginning to listen to my real issues. I then had an adverse reaction to the medication (shocker) and could not get ahold of "my" doctor. Do not recommend this place and especially Dr. Kelly. She did not listen to my concerns and assumed she "knew" all about my anxiety. I'm so disappointed and now left feeling worse than I did before even being seen. If you care about your health at all, avoid this place.
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September 2021 by amanda Maddox
I should have listened to the negative reviews about the office staff/billing staff but I didn't and now I'm looking for a new doctor. Every single one of my visits was not billed through my insurance correctly even though myself and the insurance agent spoke to them about it multiple times. I give up with this place.
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September 2021 by Deborah Davis Gregory
caring,friendly staff. Good doctors.
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August 2021 by Annie Sue D.
Very rude and unprofessional staff. Takes days to get a call back, even to refill prescriptions. Never see a real Dr - only the nurse practitioner!!
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March 2021 by Rachel Hughes
Don’t bother coming no one listens to you and I’ve had the same issue that continues to happened and the first one is the reason I’m switching doctors.1. The most recent issue and the reason I’m switching doctors is that I was charged not only for one flu test that I never received but charged TWICE FOR A TEST I NEVER EVEN HAD DONE. I’ve tried calling the billing person and left messages asking to discuss my bill and no one called me back.2. Since I’ve been married (2017) I have changed my address and last name, I’ve told them the necessary changes I needed to make to my account and I have filled out paperwork to update my information but somehow my invoices still keep getting sent to my parents address with my maiden name on it.It’s just really frustrating when I know I’ve either told them to change it or I’ve filled out updated paperwork. And yet my bills are STILL AFTER 4 years being sent to the wrong address with the wrong name on them. Also If I’ve left messages to discuss an issue with my bill I expect a call back the following business day and that’s just not good customer service to leave a patient feeling ignored and not important. So I just decided to pay the bill and move on to a new doctor office.
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January 2021 by amanda collier
I should have listened to the negative reviews about the office staff/billing staff but I didn't and now I'm looking for a new doctor. Every single one of my visits was not billed through my insurance correctly even though myself and the insurance agent spoke to them about it multiple times. I give up with this place.
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January 2021 by Maddie Sullivan
Everyone is so nice and caring, it’s just a great environment to be in when having to go to the doctor!!
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September 2020 by Sparkle
Best experience I've ever had with a Drs office. I'm always able to get in quickly, and everyone is always extremely friendly. I personally see Connie and Emily, and both are EXCELLENT providers. They always listen, and work with me to find a solution. They both go above and beyond. I ended up needing stitches and they both stayed two hours after hours to get me stitched up because I was trying to avoid the ER. Always my recommendation to anyone looking for a new PCP.
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June 2020 by Katie Neenan
My experience with Long Hollow is always exceptional. Rarely ever is there a wait time in both the waiting room and the exam room. Not to mention how great the service always is. The staff has always provided excellent professional and courteous care. Connie Du is thorough, knowledgeable beyond belief and always positive. Couldn’t imagine seeing anyone else!
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June 2020 by Tom Tuttle
Every one is kind and courteous very professional and understanding
