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“We came to SouthEast Bank recently and needed help in setting up auto pay and several accounts. Rachelle Thomas worked with us for over three hours getting things set up. The next day Rachelle spent another two plus hours with my wife with other accounts. When I needed documents on a cruise we were going on she spent another hour or more making copies because our copier was not working. She is so friendly and helpful. The bank employee we have ever worked with. I give her 6 stars.”
“Fast, freindly polite service. Absolutely best decision ever made. Switching from First Tennessee bank to Pinnacle. All Pinnacle locations have served me awesome and respectful service. Highly recommended.”
8:30AM - 5:30PM
455 Highway 321 N Suite A Twin Lakes Square, Lenoir City
Banks
“I had absolutely no credit but Security Finance took a chance and gave me a small personal loan and I now have a fair credit score and I'm seriously considering getting another loan from them. They have affordable monthly payments and are wonderful to work with. They treated me very kindly and I would absolutely suggest them to anyone!”
“United Community Bank was recommended by our contractor during our move to Knoxville in 3014.. We have never been disappointed with their service or personnel. Excellent bank”
“i love these folks. im on a fixed income and dont do much business other than electronic transfers to pay a bill or something but they treat me with the same respect as anyone else and i really appreciate that.”
“Super friendly staff who are efficient and effective in completing my transactions. I would much rather bank with the UCB staff than bank on my impersonal and easily breached cellphone!”
“Well maintained bank with an open layout. The staff that I interacted with were friendly and efficient.The best part is the no fee checking account offered at this branch!”
10AM - 8PM
11490 Parkside Dr, Knoxville
Banks
“Mark was Amazing. I love Tva federal credit union. Even though we live in Alabama no one compares to the service and friendly employees. Not ever any issues. Always Great service and Excellent rates.”
“My husband and I went in today to open some accounts. Heather waited on us what a wonderful, sweet woman. So helpful and awesome! We will be glad to do business there!”
8:30AM - 5PM
10216 Kingston Pike, Knoxville
Banks
“This would be a very long statement .So to sum it up .....Absolutely the best staff , the best care EVER ! I Can't say enough good things about how well they handled my care . Amazing efficiency . My two ER Nurses that handled my catheter were so good to me while going through that procedure .This hospital is top notch ! Small enough to care ...... big enough to get the job done !Thank you so much !!!”
“We recently moved here to retire and escape the corrupt state of Illinois. We are thrilled to have found TN Bank in Maryville. The staff are not only capable but also eager to help if any issues arise ( I didn't activate my debit card in a timely manner and needed help to reactivate it.) We feel like we've been added to a family! Looking forward to a long relationship with this financial institution.”
“I called to ask about business banking and was greeted with a cheerful, happy voice! 10 stars for the greeting alone. Not only was the clerk cheerful, but she was also knowledgeable. This was not a call center this was someone actually working in this location. I will be stopping in shortly. Thank you for amazing customer service and patience with my questions!”
9AM - 6PM
11405 Municipal Center Dr, Farragut
Banks
“Visited this location to open a few accounts after a friend had suggested this credit union. Found that the branch staff here are super friendly and helpful. Branch Assistant Manager Chris is an A++++ member and loved my wallet.”
“Employees helped me with an issue with the ATM as soon as I was able to contact them. Though the ATM locking my card was annoying, they do not service their own ATMs, so my original complaint perhaps goes to the ATM company. Employees were kind and helpful.”
“I spoke with Dan at cardholder services 11/5/2020 about a late fee and interest charge applied to my Kroger Mastercard. My payment was in their building 10/9 but not processed until 10/13. Dan had no issue with cancelling the late fee and rescinding the interest. I was shockingly pleased with the service and will continue to use and promote the Kroger Mastercard thru US Bank. Good work folks, keep it up and give Dan and his whole team a 5 star pizza party!”
“Went to open a checking and savings account. Braxton was extremely friendly, quick, and helpful. Was in and out in less than an hour, and everything went smoothly. Plus, the popcorn is great!”
9AM - 6PM
425 Foothills Mall Dr, Maryville
Banks
“Great place to be!!! I have been with Alcoa Tn. For over 43 years. I have been so happy With Elizabeth helping me threw everything I need help for she is always there with a smile and happy to help me. Everyone here is extremely nice to help you make life a little bit better. Thank you!”
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“Always a pleasure to stop in. Any help I need banking wise they are amazing and very knowledgeable. Margret is awesome and always makes sure I'm doing okay and if there's anything she can do to help. Highly highly recommend to bank here!!!”