I am here in Tennessee from out of state. My transmission went. Despite health issues, the owner and employees have fought through issues to repair my car and get it home. I called my mechanic back home about the issue and he said that the price given me for the job here at Gary's was very reasonable! This is actually the... read full comment
June 2024
Had a very pleasant experience! Brung my Vw golf for a diagnostic and ended up not having to pay a dime!! Unfortunately it was just too unrealistic of a price ANYWHERE to fix it so I didn’t want to waste his time so I did get rid of it, but I will be bringing my boyfriends car back!
February 2024
Best mechanic in the Tri-Cities in my opinion. Always willing to help
Saturday and Sunday work is by appointment only (estimate is paid in full for weekend work up front). Calls on Saturdays and Sundays are forwarded to the secondary phone line, message needs left. We do not sell tires, we do not do alignments and we do not do glass install work. We do other automotive repairs big and small. Any invoice over $500 is to be paid in full before added to schedule or job is started. Labor is guaranteed for a year. There is a $35 per day storage fee 48 hours after vehicle is repaired or customer is given the quote and vehicle is left sitting here. That must be paid in full before vehicle is released. Third parties are not able to negotiate or handle repair issues, unless owner gives written consent.
