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February 2024 by Mee Mee
Service was good . This the one i always go too.
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January 2024 by Juana CheyCora
They always greet me soon as I walk in the door to pay a bill at the machine in the store.
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January 2024 by Chad Helton
I’ve been doing business at this store as long as I can remember. The manager, Mike always goes above and beyond to help me out. I have always received great customer service from every representative at the store. There may be other services that are cheaper but as long as I get this type of customer service, I’m not interested in price shopping.
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December 2023 by Acacia Melody
Great customer service here! I’ve came in to get a new phone, as well as to get help with an issue on my apple watch. Both times I was treated with respect and got the help I needed, even at the end of the day.
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December 2023 by Joon Sloan
James Campbell location sucks! Customer service is terrible. When it comes to deals and benefits great! But Customer service and Technical assistance in store is poorly trained. The parking is way to small. Make sure you go early morning or after lunch.Employees at this location are extremely rude. Better remember your login credentials, otherwise they'll unregister your number and screw everything up. It's a long unnecessary process to fix it.Your best chances are to talk to a tech coach on the phone. Otherwise you'd be in the store 6 hours.
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December 2023 by Stephanie Pruitt Potter
I always receive outstanding service at the Columbia, TN location. These gentlemen will take good care of you and have the patience of Job. I'm a bit accident prone w/ electronics so I frequent the location rather often!
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December 2023 by Connor Drake
The staff are great. But I got sweet talked into switching from AT&T to Verizon…I should have stayed with AT&T. Much faster service in the Columbia area.
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November 2023 by Darrin Humphrey
Pushy salespeople. Don’t listen to what you want. Just want to increase your monthly bill and sell you the newest model phone.
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October 2023 by Atenas Campero Webb
Best cell phone service I've had!
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September 2023 by Doc Boots
If you want to spend a super long time to get waited on then this is the store for you. I got done what I needed to..but not in a timely manner. They don't seem to care much for their customers .
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August 2023 by Zach W
The staff was awesome and helpful. Indislike having to drive 45mins to a corporate store.
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August 2023 by Melanie Wiles
Mike was super helpful with my phone issue—he handled it quickly and with a smile. We always choose the Columbia Verizon because we always get friendly, quick, and knowledgeable service!
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August 2023 by Robyn Whipp
Mike checked us in and helped us pay our bill. Chris F helped us with our other problems. We were finished within 20 minutes. They were both very friendly and helpful.
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July 2023 by Tim Looney
Probably the least capable customer service we have experienced. Went in to combine 2 accounts into 1. Was told by online chat and by phone we had to go to a store. The guy at the store handed us a post it note with a number to call... The number that told us a store would have to do it. Well we left and went right down to ATT and transferred BOTH accounts to one at att.
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June 2023 by Kimberlee Ruegsegger
Went in to find out about getting new phone possibly a new line. Waited 30 min for the guy who checked me in to put another man in front of me. My friend came in asked the guy how much for a line unlimited he said she has to wait for her turn she repeated her question and he said 90 dollars. All that wait for 1 flipping answer. WWE walked!