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March 2024 by Willie Veach
They delivered our packages to the wrong address and could care less. They said request a refund from the shipper. Its not the shippers fault. They should be responsible.
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March 2024 by Evan Huntsinger
This is easily the worst Post Office I have ever had the misfortune to be stuck with in a town. Each and every employee there seems to have a personal vendetta against their clients and seem to go out of their way to be as unhelpful as possible. Most of us have to make special arrangements to make a trip here due to scheduling and every time I have made a trip here, it has always turned into 2,3, even 4 trips because of some small reason that will require me to leave the premise. They. Would. Not. Even. Spare. A. Piece. Of. Tape. For. My. Package…are you telling me that there’s not a single role of tape in the whole building and you are now refusing to ship my package because of it? Yes they are and they will say it with a smile on their faces and laughing in their eyes. An actual blight on our community and I hope they realize how much unnecessary strife they are causing in an already stressful time.
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March 2024 by Gage
It’s USPS, what do you expect?
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March 2024 by Richard Curry
I’d bet 10% of the packages I order and get shipped through ups never arrive. Half the time I cannot get reimbursed because it says it was delivered.
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January 2024 by Lee Jernigan
Great customer service.
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January 2024 by Kevin C
This location always have long waiting line. Why aren’t there more employees to service customers??
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January 2024 by Randy&Brandy Jones
the Colombia Tn post office has got to be the worst in the entire south east.for several yrs now it has been a struggle just to get the occasional piece of junk mail..They are consistently loosing important packages but yet seem to always have it marked as delivered..I would not be surprised in the least if package items are stolen
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January 2024 by James Richard
Absolutely no interest in delivering the mail
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January 2024 by YVONNE Regesterreeves
It's been over 10 days that we have not received our mail. Now I know that the snowstorm is the reason for the delay, but travel weather has been fine in the past several days. We've had bad service in this new housing complex for the past 2 years. I know that the Columbia, TN USPS is understaff. When will we get our mail?
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January 2024 by Ghost Pepper
They never ever answer the phone! I scheduled package pick up, and they never came and sent me an email saying they had successfully picked up my package when I was looking at it! I scheduled the picked up again the next day, and requested knocking on the door which they pick up the package, no one came but they emailed me again saying they "successfully picked up".
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January 2024 by Steven Talbott
I've never been to a post office that was so slow! What kind of time are these people on??!
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January 2024 by Alex Davila
Staff is friendly & courteous.
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January 2024 by Renee Taylor
It was very busy, but that didn't hinder my getting in & out & quite quickly!
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December 2023 by Edwin Montgomery
On 12/29/23 at about 1:45 pm, I checked my PO Box at this location. My mail was all the way to the rear and I couldn't get access to it. I informed a supervisor by the name of Danielle. She told me they are not obligated to pushed my mail to the front of the post office box to give me access. Their job is to only put the mail in the box. All of the employees are Caucasian at this location.Statistically that leaves room for discrimination. This is a hate crime and theft. I did contact customer relations and the inspector general'office. Hopefully they will resolve this issue, terminate her employment, and give her a free ride to the county jail.
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December 2023 by Spu Moni
Mail carrier stuffed box in my mailbox that should never have gone on it. He couldn’t even get it all the way in do the door wouldn’t close. Trying to get it out, my mailbox came off. Now I have no mailbox. It’s ridiculous and not the first time he’s done this. He marks packages delivered then I get them days later, if at all.
