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February 2024 by jeff nicholson
I talked to Anthony a while back about getting my parents switched over to them. It’s getting close for that to happen and I look forward to dealing with him. He’s a great asset to his company.
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February 2024 by LORI Aydelott
I like this place because the employees are wonderful and very helpful.
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December 2023 by theresa johnson
BIG SHOUT OUT to THALIA at Columbia t Mobil!! I hope y’all realize what an asset she is to your company!! Very knowledgeable,very personable and professional!! Can’t say enough positive things about her!! Thank you Thalia for all your help today!!✌️??
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December 2023 by Chantel
Huge shout out to Anthony on helping and guiding me and my cousin on adding her to my line and telling me all the perks and discounts I have with y’all. Been a customer for 6 years and I’ve loved it ever since! Thank you!
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November 2023 by Anita Buchanan
Thalia, Columbia, TN, has been in great/wonderful/ in need of a raise, in store today this is in sharp contrast to customer care on phone who either didn’t understand the passcode I gave or was in different???? But has been a whole matter but again Thalia was great at handling this difficult situation and showed great professionalism and made sure things were handled and finished… Thank you Thalia!!!!
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October 2023 by James Reynolds
A Big Thanks To Miss Kendra At The T-Mobile Store In Columbia, TN.After four hours and half a dozen different Customer Support people at T-Mobile they had my cell phone account so compromised that the phone was completely useless as a phone.The next day I drove the 45 miles one way to the Columbia store.Miss Kendra had my cell service restored and the phone fully functional in a matter of minutes.After spending four days with T-Mobile Customer Support to get two AT&T numbers ported over to T-Mobile and then the four hour fiasco trying to get a sim card activated it was a breath of fresh air to have a T-Mobile Mobile Expert that actually knew what they were doing.I'm new to T-Mobile but based on my experience thus far I suspect that the only thing that keep T-Mobile customers is dedicated and knowledgeable store Mobile Experts like Miss Kendra.I've had my last dealing with T-Mobile Customer Support.I could have walked to Columbia and back in the time I spent with T-Mobile Customer Support.Thank you again Miss Kendra!
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October 2023 by Tom Devaney
Nothing but the most Positive experiences for both Phones and help for over 3 yrs.
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August 2023 by truth be told
Good place. Staff is very helpful and knowledgeable. Anthony is awesome ?
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August 2023 by Dorothy Partee
TMobile was very patient and kind to every customer. I noticed they were especially patient with the senior customers who are not so tech savvy. I really appreciate their patience and customer service
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July 2023 by TN Culleoka girl (Shycounts)
Y’all when u go ask for Dekenda she the best she gave me a way better deal then I was asking for ??
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June 2023 by Yedidiah McClain
Anthony is the best sales retail manager ever!! Truthful and honest! Love the service!!! Thanks again!
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April 2023 by Danny Hunter
Manager and team are fantastic. They go above and beyond to make their customers happy.
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January 2023 by Betsy Y.
I did when I first bought my phone but since they have my business it all up to me ! They acted like they could care less that my phone was not working for no reason. Tried to get me to spend 20 dollars to get another phone! I have had an iPhone since iPhone 5 ! Never any problems! I would not recommend t mobile all they want is more money more money! Really nice the first time you go in all the help in the world but after 14 days hang it up not going to help you at all! Excepted to take more money from you ! T-Mobile Columbia Tn do not waste your time if you have an iPhone going on to cool springs to the apple store they stand by there product !! I like the iPhone apple makes a good product!!!
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December 2022 by Stacy
Taylor was very nice and helpful! A very nice experience.
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December 2022 by Mark Richardson
Staff just tries to get over on you to make $$ for themselves. Worst informed employees I’ve seen and store I’ve seen. Would not recommend them at all!Kaitlyn is the worst. Save yourself the trouble!
