Furniture Stores in Columbia, TN

“I visited to return a bed frame that had been recalled. I want to give a huge shout out to Mr Greg from the SpringHill site. He called Mrs Shirley at the Columbia site and walked her through the whole process on the phone to ensure I had top tier service. I have never had this type of experience and I am hands down a Mattress Firm customer for life. Mr Greg needs a special shout out for going above and beyond to ensure my return was successful. Thanks so much!”

“My husband and I are new in the area. We were just wandering around. I am so glad we found this place. Huge selection of flowers and candle rings. Love the Christmas room! I can spend all day here and go home with a trunk full of stuff! Linda is very nice and friendly. I will definitely come back with my mother in-law. She will love this place like I do!”

“Bought 3 recliners and a reclining loveseat. Also bought the warranties. Had to use my Warranty. Brad ( their service guy) came out to the house and did a repair. Very friendly and efficient. Happy Customer! This is officially my go to furniture store.? Manager and staff are nice as well.”

“If you want to support a local business and get quality, attractive furniture, this is the place to go in Columbia. The owner is extremely helpful and enthusiastic in his customer service. He does his best to help you find the right furniture while being conscientious about your budget. The only reasons for not rating this business 5 stars is that the building itself is a bit small, leaving the inside a little cramped from all the inventory. The owner also has a cat (a Russian Blue) that, while properly groomed and cared-for, may exacerbate some people's allergies.”

“My husband and I just bought a dining room table and chairs set with a couple of bar stools to match. We are new to the area and were pleasantly surprised to see all that furniture innovation has to offer. If it’s not in store, they can order it for you. Everyone was professional and kind. The same day delivery team were great! Thank you to furniture innovation. Can’t wait to have company to show off the new table :). We will be visiting again for any home upgrades. Would highly recommend.”

“Such a cute boutique/home decor shop!! Beautifully decorated and lovely jewelry, as well as other little goodies! The cashier was so sweet & I definitely want to stop by again!”

“UPDATE:I have not been to Aaron's in 2 years. I was in need of a new sectional so I decided since Columbia location was under new management I would stop by. Not only did I find a very nice sectional that was I not able to find anywhere else but Miss Ashley made sure I got a great deal on it. Thank you!! The customer service was AAA+++VERY Unprofessional! I have 1 payment left on my washer and dryer. I am now being hounded for more business. The problem is the management team is VERY rude and unprofessional. My washer has had a national recall for months that Regina has refused to take care of. I have been lied to about repairs that they told me were set up, just to get me off the phone I am sure)no one ever showed up. I can't walk into there to make a payment without being hounded about 2 things. 1, what am I buying next, answer is NOTHING! They have the worst customer service I have ever experienced! 2, My son in law and I get told all of the details about his account which violates federal privacy law because I am not an authorized third party to his account. Someone posted earlier they trash talk customers in front of other customers and that is very true. I am done messing with these people, I will just turn them in to the FTC”