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February 2024 by Tara Hannah
They make your experience fast and easy!! I only recommend Enterprise to anyone needing a car rental! They always come through!
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February 2024 by Vaughnita Clemones
Rental SUV during the time my SUV was being repaired. Pleased with customer service and rental vehicle quality.
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February 2024 by A. J.
The oil change light was on in the car they put me in. Before leaving the parking lot, I went back in to inform them. The representative told me it was just changed and the sensor was not reset. I drove the car during an in state trip let than 3 hours one way. When I came back, I accidentally left my houss key on the rental car ring. When I called, I was informed they had my key but the car was sent for an oil change. My rating is due to customer service lying and putting me in a car without an oil change due to their low inventory.
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November 2023 by James Ross
Very friendly staff and a decent car. I received great guest services every time I called and asked a question. They helped me out with pricing which wasn't much but the fact I didn't feel like I was being juiced for all my money felt good. Alex was absolutely helpful. Highly recommend this location ? ? ?
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November 2023 by Mattison Burklow
Customer service is great. Far exceeds the other rental place in Columbia. David helped me and he was very thorough and very friendly. I started my rental with the other rental place in town with my insurance company and they can’t even compare with enterprise. Not as friendly or professional. I would highly recommend Enterprise.
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November 2023 by LH
Made a reservation online through hotwire. Got there and they require $300 deposit. Rep said I could pay for rental with my debit and use my credit card for deposit. They charged my debit card and then tells me they have to put the entire amount only on one card. I arrived there at 2:30pm and didn't leave until 3:30pm, and left with no car and a hold on my debit card.
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October 2023 by Brandie Smith
Enterprise was great once I arrived to pick up my vehicle and the drop off process was easy. The only thing I call for some information before I picked up the car and was given incorrect information regarding an insurance pickup
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October 2023 by Chester Hale
Rented a vehicle for a work trip. Upon arrival, I was greeted by a smiling and enthusiastic young lady. I have forgotten her name, but it was Wednesday morning on 10/11 when I got there. Please let her know she did a great job. I was given a Volkswagen Atlas. The car had 44,000 miles on it but was very clean, almost like new. The onboard electronics did say that an oil change was due. I drove it extensively until I turned it in on Saturday morning. It ran wonderfully, giving me no problems. Again, when I got to the counter, I was greeted by a pleasant young man who immediately took care of getting me scanned in, explaining the invoice thoroughly, and getting me on my way. This was the best experience I have had with an off-airport rental location. I travel a lot and so have high expectations of the travel businesses I frequent. These guys did it right!
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September 2023 by David Pharr
Easy transaction, great customer service. Vehicle a little more upscale than we planned on getting. Best to reserve beforehand, especially for a Monday rental.
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September 2023 by Huey Clark
Reasonable prices depending on what kind of car/truck you are renting. Never had a problem. Always kind and friendly with me and my needs of renting a car from Enterprise
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July 2023 by The Bowden's
Everything was great. Pick up was very quick which was great because I had three kiddos with me. The car was clean and nice. The return was quick as well. Over all everyone was great and kind. Better experience than a competitor in town!! Thanks Columbia Enterprise!
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July 2023 by Lee Chambers
Had a great experience. Very helpful, friendly staff. Vehicle was ready to be picked up when we arrived. Good communication between the parties. Drop off took very little time also. Overall, great experience. Would rent from Enterprise again.
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July 2023 by Eugene Carter
I made the reservation about a month in advance. Called to confirm. Time. Vehicle type. I moved the appointment from 10 am to 9:30 am because I had an appointment in Nashville for a haircut before we went on vacation. Guy said it was all good. Got there that morning. No suv on site. It was either me drive 20 mins up the road to fetch it myself or wait 45 mins and possibly miss getting my rental for the trip. So, I drive. Get to the Spring Hill location for another brief wait. By, this time I’d already missed my appointment. Then when I finally get the rental. It was smelly with pet hair and the driver and passenger side carpets were completely destroyed. It wasn’t my best experience with enterprise. I never got that haircut. I went on vacation wolfed out at the beach.
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May 2023 by Kevin Beatty
Great experience with Enterprise Columbia. The vehicle we rented was clean, well maintained and everything we needed.
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May 2023 by Nathaniel Hill
I gotta give these guys credit, they came and picked me up fast, friendly conversation on the ride and as soon as I walked in the door I had not one, but two gentlemen welcoming me and tending to me. They were more than helpful and got me in and out of there and into a nice vehicle in no time.
