-
September 2024 by Sai Vu
I don't recommend this place if you have aftermarket wheels or care about the finish on your wheels. My center cap is lodged out and they scratched my wheels in several places today. Also I didn't even get my valve stem caps back. I had to go back in there and ask for them back
-
May 2024 by Stephanie
We bought a large van and started having it serviced here. The employees are very nice and provide great customer service.
-
January 2024 by Captain Cambino
Great service and quality work. I highly recommend Gateway Tire.
-
December 2023 by Nick Shirilla
Awesome, simply awesome. Travis and his team are prompt, honest, and fast. They fixed our 2017 suburban quickly and at a fair price. Much better service than other places in Collierville we have been to. The best and they have earned our business going forward, all of it.
-
December 2023 by Freddy Rondon
Excellent service.
-
November 2023 by Colton Haynes
Horrible service. I went to get my new tires rotated and they refused to do it. They wanted to sell me new tires instead.
-
October 2023 by Kristen Nickole Duarte
excellent service all around from this crew, I greatly appreciate the help! I came into Gateway after a flat tire fiasco and the manager on duty was beyond helpful and they all jumped right away to help me. I was expecting a large bill but the cost was much lower than expected! they were finished replacing my tire in just 45 minutes! I will definitely use Gateway Tire in the future and would recommend them!
-
September 2023 by Jon Pack
Needed Saturday service for my son who was in town from college for the weekend. Gateway is not a place we typically use for no other reason other than it’s a little out of the way for me. I showed up at 7:30 and Travis helped me. He was great. He kept me updated on the progress and explained everything perfect. Had a problem they didn’t have time to address and told me what we needed to do until we could get it back in on his next visit home. A very good experience and i highly recommend Travis if you take your vehicle in.
-
September 2023 by Richie To
Best place to get Tires
-
September 2023 by eric stevens
This place has helped with several repairs always great
-
September 2023 by Marshall Rixie
Consistency
-
September 2023 by Thomas Miller
No complaints about the Collierville location. Friendly employees and fast service.
-
September 2023 by Melissa DeFer
Tire rotation and oil change, in and out in an hour. Great service!
-
August 2023 by Denise Hogarth
I was treated extremely well as I have always been there and I will continue to give them my business
-
May 2023 by Bailey H
Do yourself a favor, go to Discount Tire. They clearly have a better vetting process for their employees and also patch tires for free. I had a bolt in my tire that made some noise, but was not leaking air. Discount Tire turned me away because they said it was too big to patch. Onsite - less than 20 minutes. I go to Gateway for a second opinion. The gentleman at the counter takes awhile to acknowledge me. No one else inside, and not on the phone. Confidently, takes my keys- quotes me around $28 and change for the patch without looking at it and leaves me to wait. My car was immediately taken inside and the tire off. Over an hour later, the gentleman comes to tell me that the tire cannot be patched- They ripped the bolt out- So now the tire is not suitable to drive on. They also don’t have a replacement tire for me to purchase. The manager all but called me a liar when I said it wasn’t leaking air beforehand. He tried to say that the bolt had to be removed before they could determine whether or not they could fix it and started explaining to me how tires are unrepairable if it’s in the sidewall. I attached the picture to reference the fact that the nail was nowhere near the sidewall. Ridiculous wait time, no customer service, inexperienced employees, and a manager, who clearly does not think highly of women. Thanks for putting me on a donut so I can take my business elsewhere.
