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July 2024 by Myra Horan
Horrible. I just need envelopes that should be out for customers to grab as needed…but they aren’t. So I’m forced to stand in this long line for NO REASON other than someone failed to do a job. I even asked if they had anymore small envelopes and the answer was “yes, they’re behind the counter” not even an offer to grab me one so I can be on my way.
LAZY and festering with incompetence.
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May 2024 by David McGuire
If you're visiting for PC use, save a trip. This is the 3rd visit and nothing connects or works properly - same issue each time. They're typically understaffed, so ppl just say forget it and donate their loss to FDX. I know. I know.. its my fault at this point. There won't be a 4th disappointment. ✌
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May 2024 by BA2KAY ICE Company Gambia
Great customer service and fast processing!!
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May 2024 by MSME Misa
This location is SAD 1st they Stop opening on Sunday. Now they NOT OPENING ON SATURDAY TILL 10 am what is really going Something needs to been done about this location .. Hire some EMPLOYEES
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February 2024 by Shelia Green
Had no problem everyone was very helpful.
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January 2024 by steve taele
Poor service. Immature atmosphere, reminds me of spoiled brat teenagers...but ghetto. $3 for 1 copy sheeesh! Will not be going back there except to use their bathroom.
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December 2023 by Anne S
The customer service is extremely poor! The girls at the counter could care less who walks thru the door! They will finish their conversation with each other before they acknowledge a customer in line. No greeting no eye contact just a rude interaction! Mgmt needs to interven and train them to smile, greet and treat customers with respect and professionalism!
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September 2023 by Beverlyn Perry
I have been trying to speak with a person for over 30 minutes. I cannot explain to a virtual assistant that I need to speak to a HUMAN to find out why my package was as not delivered. The delivery driver has been to my home today and the package was not delivered. I wanted to know if another delivery was coming before 9:00pm. To no avail. I will request in the future that my packages be delivered through the USPS. I am fed up with this mess. Tell you it will arrive on one day and you have plans to leave and don’t want porch thieves taking it. Enough!
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April 2023 by Jacque Collins
I was lied to by the male employee that helped me. During Christmas time, I needed to mail some documents to my daughter for an appointment she had. I specifically told him how important these documents were and he assured me they would not have an issue getting the package to her on Fort Bragg. I also stated that I would drive them there myself to make sure they arrived on time. He told me there was a money back guarantee and everything. Well, fast forward the package arrived over a day late and when I went into the store the same guy told me I had to call the 800 number to get a refund. When I called I found out that during that time of the year they suspend the guarantee. Basically this salesman knew and didn't warn me about this and told me the opposite to sell me the service.
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March 2023 by Asia Scott
I had to return a pair of shoes because they were too big for me but I never got my refund because FedEx never delivered it back to the company. I went back up there a month later with the receipt and return label and they still say they had no record of it. Even though the receipt says I turned it in with this particular FedEx store.I truly believe this is FedEx’s faults, and one of their employees possibly stole it. I will not be doing business with FedEx ever again.
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March 2023 by ANASTASIA COULTER
Elizabeth made my experience great. She helped me print papers I needed for an interview and she stayed a few minutes after store hours to get it printed for me.
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March 2023 by Sally D. Quigg
Young girl help me out! Very helpful ?
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September 2022 by Joseph McMurry
Came out to my car and helped me with a large, heavy package. Friendly and quick service too.
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September 2022 by Kiya
Unhelpful employees. No concern or care for your time or business
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August 2022 by Christina Johnson
Friendly and quick.
