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June 2024 by Nathan Frazier
Trey Nelms is the best property/casualty agent there is. His attention to detail is second to none. Trey makes you feel like family and understands your situations better than anyone I have ever worked with. Would highly recommend.
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June 2024 by Daisy Quinones
Amazing agent! Awesome customer service. Attention to detail and prompt to resolve any issues or concerns. Absolutely recommend this agency.
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June 2024 by Holly Delaney
We had significant property damage from the May 9th morning storms. Trey & his team jumped to action and came by to assess the storm damage that day. Jordan was easy to work with to start the claims process. 10/10 recommend.
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June 2024 by Regina West
If you are considering living in the Chattanooga area & going with State Farm, you need to reach out to this office. We had the best experience with them, they made us feel at home the minute we came into the office. They have always been super helpful and have made every transition so easy. Thank y’all for everything!
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May 2024 by Leigh Holland
Here for you when you need it. Top notch Chattanooga insurance
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May 2024 by P Jennings Jr
I would like to thank Jordan Pinel for his exceptional service! During my transition to becoming a resident of Tennessee, Jordan made the transfer from my existing State Farm policy to the Trey Nelms’ firm a flawless experience. Jordan’s commitment to follow-up in a timely manner and attention to detail exceeded my expectation. As for the icing on the cake, Jordan is just a nice guy that is very genuine in his commitment to build relationships.
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May 2024 by Robert Barber
Our family has used Trey Nelms State Farm for years since moving to Chattanooga. His team has been so amazing to our family. Highly recommemd.
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April 2024 by Kjensmo Walker
Jordan and Trey were exceptional customer service and prices were reasonable. Thanks, guys!
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February 2024 by Sam Moore
Highly Recommended! Trey, Emily, Mallory, Jordan, and the team have taken care of us so well, through fender-benders, home additions, and by providing a very personal touch to the sometimes complex world of insurance. Great team!
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December 2023 by John Visser
Emily was very helpful and I was pleased with the quote. More helpful than others that I talked to. Would recommend them.
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December 2023 by Donna Drain
I cannot say enough good things about Trey and his highly efficient and professional team!Trey is always available to answer questions. Jordan has just recently helped me with filing a claim and I can't say how kind and helpful he was. He made the whole process painless and effortless. This team doesn't just say they care they show it!
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December 2023 by Quinn Spiech
I just moved to Chattanooga and needed to transfer my insurance to Tennessee. I worked with Jordan, who was extremely helpful in making this transition as smooth as possible.
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October 2023 by Shane Theriault (Shaneisapain)
Very helpful & professional team. I’ve dealt with Trey directly along with Jordan & they go into great detail about my coverages & answer all my questions in depth. I have multiple policies including car, renters, life & disability & I’ve switched over from other companies to Trey Nelms State Farm because of their great quotes & clarity on what I’m getting. My significant other has even switched over. Unbeatable service. Thank you for always looking out for us!
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August 2023 by Ranee Bates
While researching renters insurance I knew I wanted someone local and close by and I was lucky to find Trey's office. I decided to give the office a call and spoke with Emily, a team member, who answered all my questions about a subject I knew little about. We spoke a few more times and her knowledge, patience and kindness spoke volumes to me. Within a couple of weeks I was in office receiving my policy, meeting the entire team and getting more questions answered. Trey Nelms and his team are respectful, very knowledgeable, patient, kind and top notch.I have already recommended them to family and friends. They made the process easy and smooth allowing me to have peace of mind. Thank you so much Emily, Trey and the entire team for everything.
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June 2023 by Chadi Hallak
Trey and his assistant were so helpful. Can't beat their quotes. They give you all the details, answer all your questions patiently, and are very respectful.
