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July 2024 by Shan G
Christina has great customer service skills. She was very attentive and professional. Christina took the time to explain things and made recommendations when appropriate. She was knowledgeable about the services offered and made me feel comfortable about my purchase.
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July 2024 by sherryberryhappy
Highly recommended! Maam Christina did a great job assisting me.
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June 2024 by Michael Bell
Such a great joy to see an optometrist with great concern and patience with great staff willing to be very helpful and patient as well.
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June 2024 by Michael Marsden
What a PLEASANT experience I had! From setting up my appointment, with the delightful Quoya, to getting detailed driving directions from the very patient and friendly Christina, and lastly my appointment with the fabulous Dr. McIntosh was outstanding! I highly recommend THIS MACY'S LensCrafters!! So nice, when people are BOTH professional AND friendly!!
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May 2024 by Valerie Pearson
Randyn,very knowledgeable and kind. The front desk staff are friendly and helpful, stay great team!!
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May 2024 by Davida Walls
Randyn was very patient with me and answered all of my questions. He went over and beyond to accommodate me. Awesome customer service.
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May 2024 by A. M. Fennell
Christina is amazing and she literally won me back with her care and her charisma. I can't thank her enough just for actually caring about my situation and many aren't like that anymore. I appreciate this woman. This place has a gorgeous frame selection.
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March 2024 by Yolonda Aldridge
I LOVE MY GLASSES! Both Christina and Quoya were so very helpful, and so was Randyn when he helped me before. I would recommend this location to anyone.
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February 2024 by Evan Buscher
Great staff helped me with everything and informing me about everything down to what my benefits cover
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January 2024 by Livie Gault III
Very professional
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January 2024 by Julissia Perkins
I received exceptional service from Marsha, Quoya, and Christina. They were helpful, knowledgeable, professional, and patient. This reminded me of customer service of long ago. They were so personable so I asked to have my things delivered to the store. I absolutely can’t wait to see them again. Thank you so much!! Melba Chester
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December 2023 by Parker Santana
Mrs. Thompson is such a delight to interact with from start to finish. My experience was great, I felt I was in good hands like the Allstate commercial!! However, it took an awful and traumatizing experience at your neighbor lens crafters store in the mall that made me stroll into Macys!!! Kudos to the entire LensCrafters Macys Team! I applaud their team efforts for working well together, yes customers notice! And to the leadership, thank you for your dedication to providing quality service!
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December 2023 by Consuelo F
My technician was vey helpful with selection. She went over and beyond by going to another Lens crafter to grab the glasses I wanted so they could fit the bifocal so I could place the order of my glasses. This was commendable for me!
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October 2023 by Richard Torkelson
Marsha, the manager of LensCrafters at Macy's was very polite, friendly, professional with a good sense of humor which, in my opinion, helped create an amazing customer experience. During my experience, she was orienting a new staff member and her interaction with the person was very admirable. Marsha was patient and explained policy/procedure to the new employee making it a very comfortable experience. I highly recommend the services provided by these two remarkable ladies.Rick T. 10/20/2023
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October 2023 by April Bec
Marsha was a lifesaver. My 7 yo needed glasses and I was lost. Marsha helped my boy find the glasses he loves. She was extremely knowledgeable and explained everything along the way. She even helped me with what to expect having a child with a significant astigmatism wearing glasses the first time. Her knowledge and insight was invaluable and I can’t thank her enough. If you need glasses and you’re new to the whole thing go see Marsha at wolfchase macys Lens Crafters. You won’t be disappointed.
