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September 2024 by Dennis Nelson
Find a way to reduce prices.
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August 2024 by Her Healthy Home
Really poor customer service. They answer and installing hang up the phone. This is months after calling and always being routed to the after hours office.
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August 2024 by Paul Ballou
filed a claim and they depreciated storm damage so low that nothing could be fixed then raise the annual premium by $400
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August 2024 by Robin Stockman
I think the rates are high and didn't try very hard in reducing my plan. I had auto pay and driveline and never saw a deduction. Very nice people that work there but very high rates.
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August 2024 by randy pugh
They have raised my insurance over $100 a month in 3 years with no accidents or claims. I'm paying over $250 a month for insurance on a 2021 Ram 1500 that is not even a everyday driver. That's also with me bundling my home owners insurance with them.
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May 2024 by Brian Carraghan
I have had exceptional service from Donna. I reached out almost a year ago for a quote and she provided a great breakdown of policies and coverages. I have since added home owners and overall and quite satisfied. One of the things that stands out the most is responsiveness and would recommend them to anyone.
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May 2024 by Tasha Golden
I love my agent Brittany Baker she is very helpful and informative. She does answer the phone ,return calls and reply to emails.I would recommend her to anyone that needs insurance. She's the BEST,ALLSTATE PLEASE GIVE HER A RAISE SHE DESERVES IT.
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April 2024 by Michael Brazier
The Allstate insurance agency is a great company. They answered any questions I had. They were are easy to talk too. The app is great as well . It is easy to monuvor around the app and keep up with payments.
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April 2024 by Erik Gassler
I initially switched to AllState because it was the cheapest option for the coverage I wanted. I only wanted to switch my home insurance but there was enough of a discount for bundling my auto to include switching my auto insurance as well, even the auto insurance was higher than my former insurer. However, on the renewal for my auto insurance (6 months) they raised my rates by over 10%. I didn't have time to shop around for other insurers at the time so I decided to just reduce my auto coverage to keep my insurer budget from rising.
However, when trying to adjust my coverage using their online portal I confirmed and submitted for a policy change but my change was rejected for unspecified reasons. This forced me to speak with a representative to manually make my policy updates with them. I found out through them that the changes were rejected because of my Umbrella policy with them required specific auto coverages. So I opted to cancel my Umbrella coverage so I could reduce my auto insurance to stay within my budget. After confirming certain changes over the phone just to get the process moving forward, I was then able to adjust online my auto policy online to reduce my rates, however choosing the same coverage I had selected before I ended up with a higher rate than my previous attempt which makes me think that either the Umbrella policy was giving auto discounts on scenarios that weren't acceptable, or during my conversations with them they manually applied something to my account to make the rates higher.
Overall I am very disgusted with my experience with AllState and the unreasonable rate increase after my first 6 months and I will be switching away from them by the time my home policy expires and I do not expect to ever go back to them.
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March 2024 by Genie F
Rachel Dowell is the best! Teacher, counselor, advisor and the most valuable person in the insurance field. Never hesitates to help me or assist. She is what’s best about Allstate!
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March 2024 by Tina Wells
Love this group. Donna is great! All I have to do is text her and she responds so quickly. They provide great correspondence and information.
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January 2024 by Tim Wii
For almost 20 years with James Garcia's office, they have been an amazing team to meet my insurance needs.
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January 2024 by Charlie Peterson
Great customer service along with great rates. Agency is very responsive when I have questions. Communication is timely and relevant to my needs. Agency does not spam you with overwhelming marketing e-mails. I highly recommend Mr. Garcia and his staff for your insurance considerations.
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January 2024 by Yi Xue
Thanks Allstate Agent Garcia with professional service.
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December 2023 by allen
James Garcia Allstate has serviced all my insurance needs for the past 2 years and I'm extremely satisfied with their customer service and support they have walked me through handling claims discounts and any other need that I've had effortlessly
