-
August 2023
The service was fine, but they very much need to be staffed better during the rushes. Only had 2 attendants during a big rush after a landing, leading to long wait times. Return process was super easy, and quick though.
-
July 2023
Easy peasy right at the airport. Great customer service when I forgot an item in the car after returning it. The next morning they went out to find it and held it for me until I could pick it up. Thanks!
-
July 2023
We got hit by a deer on the highway driving to SD from CO and needless to say, rental car was trashed. Called Avis in Rapid City and Melissa was amazing! Got us into a new car right away and handled the damaged car being picked up by the tow truck. She was an absolute sweetheart and made this whole experience stress free.
