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June 2024 by Kim Memminger
I stopped by this CVS to see if they had graduation balloons as I was on my way to my grandson's fifth grade graduation after seeing that they did not have any, I decided to purchase a few of his favorite snacks ,a gift bag and a curly bow so I would not show up to the graduation empty-handed. After making my selection I walked over to the self-checkout as I have been a cashier almost 18 years so I am well skilled at scanning items plus I wanted to get out of the store and get to his graduation on time as I was approaching the self checkout I put my phone number in one of the workers walked over and asked me if I wanted her to scan my items I told her no, however she still walked over and started putting my items in a bag I told her that I've been a cashier over 17 years I did not need her help she didn't continue to put the items in the bag and as she was pressing them down the weight was off so the skip bagging message kept popping up four items appeared on the screen in which I had scanned them then she had to call over someone else because it would not let me pay for the items as the two workers stood there and was going through the receipt even after you could see four items being scanned and four items was in the bag .As a Christian woman God has blessed me with spiritual discernment these women thought that I was trying to take something without paying for it. I left all four items in the store and walked out and will be speaking with the store manager when she comes back on next week because women or men of color should not be treated this way I usually go to the CVS right before our church service to use the ATM .I have never been discriminated against until today.I have lived in Colleton County all my life and Walterboro since 1989 this needs to be addressed so that it does not happen again.
Right before I began using the self checkout there was a Caucasian male that used it and she did not asked if him if he wanted her to scan his items.
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December 2023 by stephanie padgett
I Waited in line forever to get prescriptions. After getting home and looking at them I realized I didn't have them all. I called and was told they didn't have it in stock. No one mentioned anything about this when prescriptions were picked up. They offered on the phone to send it to another pharmacy, but never mentioned it in person when I picked up prescriptions. Poor communication and service
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August 2023 by Michelle Jones
Lady helped me with a discount card.
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August 2023 by Timothy Delaney
Cannot get through on phone
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August 2023 by David Bradshaw
Pretty typical for a CVS
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August 2023 by Kebrina Green
Good place for put up medicine and other Items.
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July 2023 by Jolene
7 ladies working hard at the pharmacy! Caroline was great, providing me with what i needed in a timely manner, fast and friendly. The asian lady impressed me with her efficient skills in giving a vaccine. never have i received a jab so quick. the phones kept ringing despite having a staff designated to answer calls, two staff handled the customers in line and all the rest were busy handling medications. if you come for your medication, please be patient, these healthcare workers are doing their best.
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July 2023 by Trey Private
Dr appt at 12 noon where Dr sent Rx during visit. Went and ate lunch for an hour so Rx would be ready. Arrived at CVS at 120 pm. Informed there is no new Rx for me! Ugh!!!!! Called Dr asking why Rx wasn't sent. Informed Rx was sent at 1220 pm. Drive 20 miles home. Called CVS and spoke with pharmacist. He says no Rx. I explained everything and he says, Oh let me look at new Rxs. Yep, right there the whole time. Bunch of worthless idiots at CVS!!!!
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May 2023 by Catherine C.
I work in healthcare and have been using CVS in different areas for years. I never leave reviews but this is truly the worst pharmacy I have ever dealt with. Every pharmacist gives you a different answer and they don't seem to truly know their own policies. The store itself is great but I would avoid the pharmacy at all cost.
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May 2023 by Ashlee Padgett
If I could give zero stars I most definitely would. My step daughter had a prescription sent over for an antibiotic around 12:50pm or 1pm so I didn’t show up until around 1:45 to pick it up. It wasn’t ready and would be 10 more minutes which was fine. After about 20 minutes still no medicine so I went to the counter to see how much longer. The prescription was done and had been done for who knows how long and they knew I was waiting for it because I was sitting in the waiting area which can clearly be seen by them from the counter. Then they take me to the register and the total doesn’t sound right so I asked if what insurance it was ran under and they had ran it under her secondary insurance not her medicaid which is on file as the primary so it took another 10 minutes to fix that. Then they tell us they need us to go back to the register to be rang up which took another 5 minutes and would have been longer if I hadn’t cut the next person and line off and ask where her medicine was because it had been 30 minutes now and I was only still there because of there mistakes. So they get the medicine which for some reason had been put back on the shelf and not taken to the register when the insurance issue was fixed. Then as the lady is ringing it up she pulls the medicine out and they didn’t even mix it up. They were about to give me unmixed antibiotics. So that took about another 10 minutes to get done after the lady finally got someone to mix it. So I spent about an hour there waiting for it with my sick child waiting in the car with my husband when she could have been home in bed resting. To top it all off they didn’t even apologize.
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April 2023 by Rex McCormack
Not professional, no communication, waiting on prescription over a week, go in to get it and they say they don't know when it will be here. Call my doctor and canceled script and called it in to Walgreens across the street and had it later that day, so long CVS.
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February 2023 by kaitlyn Smith
I have used different pharmacies in my life (42 years young)… Walgreens, Publix, Walmart, and other CVS locations. That being said, I have NEVER EVER been so happy and grateful for this pharmacy and all the amazing people that work there. Savannah was one of the many amazing people that have helped me and made things so easy with her sweet personality!( I can’t remember other names.. I wish I did bc I would add it to this survey ..I’m sorry) I would absolutely positively recommend this location to anyone and everyone that would listen!? Thank you again for being so fabulous!!!
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January 2023 by Kait S
I have used different pharmacies in my life (42 years young)… Walgreens, Publix, Walmart, and other CVS locations. That being said, I have NEVER EVER been so happy and grateful for this pharmacy and all the amazing people that work there. Savannah was one of the many amazing people that have helped me and made things so easy with her sweet personality!( I can’t remember other names.. I wish I did bc I would add it to this survey ..I’m sorry) I would absolutely positively recommend this location to anyone and everyone that would listen!? Thank you again for being so fabulous!!!
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January 2023 by Crop D.
They did not apply my yearly payment for my prescription insurance, will never answer the phone, and almost cost me my insurance coverage due to their negligence. Terrible place.
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December 2022 by Dyme X
Unsure who the young lady was I spoke with but, she refilled the wrong RX that my 72yr old mother had a copay on. When calling to let her know we received the wrong RX, she went back and forth telling me that's what my mother told her and I'M THE ONE THAT GAVE HER THE RX NUMBER! Horrible customer service! Never expected someone to be so rude at a pharmacy.
