December 2021 by Gene “Idh8me2” Hedrick Jr.
Very knowledgeable yet pretty young lady working there... Great service answered all of my questions
November 2021 by Kyle Henderson
I'm guessing the workers work off of some type of commission. I'm disappointed because I wanted to buy an iPhone, but the worker said if I wanted to buy the phone I was "required" to also purchase a case and screen protector. The worker would not allow me to purchase the phone by itself. Your mileage may vary depending on who you get.
July 2021 by Brenda Forbes
They could not or would not do what I needed. So no help at all to me
June 2021 by Tod Z
I purchased a phone on 6/19/21 and had an issue with the transaction mainly a miscommunication. That said the manager was able to make things right and handled the transaction in a professional way. Leaving me an overall positive outlook on Metro PCS.
June 2021 by LaToya Fortson
I just left from purchasing my son an. Iphonr. When asking for an itimized receipt i overheard both representatives talking about me. I was not rude to either one of them. I was annoyed but I informed them i could hear them speaking about me. There was no apology no anything. Before leaving i said a word of asvice wait until a customer leaves before speakong about them. I was given a nice nasty reply. When calling back to ask for a manager i was placed on hold then told there was not one available. To be treated in the manner i was after spending a significant amount of money in this establishment was unacceptable. Im sure if my complexion was a little lighter it wouldve been a different outcome.
March 2021 by Margit R.
Thanks for for going the extra mile in order to get a replacement phone just as the store was closing. My phone shattered and was inoperable and I desperately needed a working phone for a work meeting the following am. Thanks again!
February 2021 by Red Bear
My wife and I have been customers for almost 2 years now. We went into the store tonight intending to purchase a new $600 iPhone for my wife’s birthday. He told us that they didn’t have any iPhone 11’s in stock, even though they had one on display. He didn’t know when they would get one, and that we should just get an unlocked one at Best Buy if they had them. Then he became rude and started hassling me about a mask, so we walked out. There had only been one other person in the store besides us at the time, and we weren’t within 30 feet of each other, and the front door was propped open the entire time.
November 2020 by jack vance
POOR original post not showingNegatice is the actual rating. Don bought phone late last Thursday and Friday morning stopped. Would not replace phone on store. Had to wait 6 days for orddred phonr. No replacdmdnt phone unless he pIs $20.00Phonr dtill not here. All we get is sorry and can't give one on shelf in store. Also no compensation for now 8 days of ni phone.
March 2020 by Donna Rutherford
I switched today from straight talk to metro. Best move I ever mad. Customer service was amazing here. I left very happy with my new phones and service. Ali is a rock star!!
February 2020 by Shirley Brown
Amazing customer service and support. The 2 men there were so honest and informative. I was guided to the perfect phone and plan for my needs. They also transfered all my info from old phone to new phone. Would highly recommend this store for your phone and service needs.
February 2020 by Judy Willisms
I love this store! Ali was amazing and gave me a awsome deal on 2 phones. I recommend this store in rock hill.
February 2020 by roy shaver
Great customer service!! Great deals
February 2020 by Nathaniel Washington
I had a issue with a Bluetooth headset i purchased. The owner Ali was very helpful. He gave me a new headset. These guys are great people! I highly recommend this store and will return to do buiness here with Ali.
January 2020 by jasmine lowery
Mario was great he helped me out in a tough situation he will be my go to anytime
September 2019 by peerce langenstein
Mario and Matt were amazing in setting us up with a new phone and plan. I love my new phone! My wife is switching next month to Metro by T-Moblie! Thank you so much yall .
