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February 2024 by ayojamarcus
She was wonderful
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January 2024 by Wendy Parker
Great customer service
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January 2024 by Stephanie Arellano
Carla is an amazing sales representative. She is sweet and kind and was so helpful. She even told me how to fix my account and other issues I was having. Thank you Carla!!!
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January 2024 by Fisher Palmer
Carla was amazing she helped me fix my account that the other person messed up
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January 2024 by Taylor Powell
The advisor was very pleasant and helpful. Engaging and understanding of my issue. She’s a young lady I forgot her name but thanks for your help!
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December 2023 by Nijayah Jennings
Karla is a great representative! She was the best help ever !
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November 2023 by alan fiscal
From the moment I switched over to T-Mobile, I've been nothing short of impressed. The seamless transition, paired with outstanding customer service and robust network coverage, have cemented my confidence in their offerings. Today, I'm delighted to share my five-star experience with T-Mobile. Firstly, T-Mobile's customer service is phenomenal. Their representatives are not just helpful, but also patient and keen to solve problems. They go above and beyond to ensure that your questions are answered, and any issues are promptly resolved. Their 24/7 availability just adds another feather to their customer service cap. Next, let's talk about their network coverage. As a frequent traveler, staying connected is crucial to me. T-Mobile's extensive and reliable coverage has not once left me without service, even in the most remote areas. There's an undeniable sense of assurance that comes with knowing that wherever you are, T-Mobile has got you covered. The data speeds are also worth mentioning. With T-Mobile, I enjoy lightning-fast internet speeds, making streaming, browsing, and even working remotely a breeze. The consistency of this high-speed connectivity is truly remarkable and has made a significant difference in my online experience. Their pricing structure is transparent and competitive, with no hidden charges, which is a refreshing change in today's market. The variety of plans available ensures that everyone can find a package that suits their needs and budget. Lastly, T-Mobile's dedication to innovation is commendable. Their commitment to upgrading their services and infrastructure to provide the best for their customers is evident. Whether it's implementing 5G services or providing unique offerings like free Netflix subscriptions, there's always something new and exciting with T-Mobile. In conclusion, my experience with T-Mobile has been nothing short of spectacular. From their top-tier customer service to their reliable network coverage, fast data speeds, fair pricing, and innovative offerings, T-Mobile has proven to be a leader in the telecommunications industry. I wholeheartedly recommend T-Mobile to anyone seeking a high-quality, reliable, and customer-focused mobile network provider.
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November 2023 by Ilse Orea
New Owners Store looks like new also new friendly nice and welcoming staff really recommend going for all your phone needs
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November 2023 by Dayami G
The store is very modern and had great customer service!
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July 2023 by Audrey Norton
Amy is absolutely AMAZING. I had to purchase a new phone today and I was in and out within minutes but couldn't get my new phone to work because I had forgotten my password ...I went back in the store and without hesitation she quickly reset my password and got my new working. Her customer service skills are 1000%, she never made feel like I was irritating or being a nuisance like some salespeople do, she had a lot of patience with me when I didn't have it for myself. SHE'S THE BEST!!! MetroPCS on Heckle Blvd.
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June 2022 by Lynn Diehl
Amy was awesome!!! She gave me the best customer service I ever had.
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September 2021 by Victoria Williams
Awesome customer service!! Amy never disappoints us!! Sorry if that's not the right name!!
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November 2020 by jack vance
Could not rate a NEGATIVE number or i would. My son bought phone and service Thursday evening and Friday phone just stopped working. He has to wait 6 days for new phone, they would not give him a new one. Wanted to charge him for temporary phone. Heard all the i am sorrys which does not help.So now he is without a phone. Poor customer service, would not recommend them to anyone.
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September 2020 by Angela Reid
They solved my problem with my phone!!
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April 2020 by Sherri Polk-Maduabuchukwu
I would rather drive all the way back to Atlanta for service than ever walk back into this location. Old dude was very nasty and rude. The other employee was trying to answer my questions but this man came from the back and was so snappy. I just walked out.
