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December 2023 by Kash
Great storage unit! Friendly staff, clean environment , they have supplies for moving and Highly recommend , great prices btw !
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December 2023 by Desiree Brecheisen
Did the reservation online, very easy and quick. Had to reschedule it and called the office, talked to Nathan got it rescheduled online too. Move in day went into the office, kinda interrupted Nathan’s lunch, but he was absolutely amazing. He was very helpful and very thorough. The unit was great and pricing was amazing. One of the best storage places I’ve been to.
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December 2023 by Teresa Buff
Nathan was a great help setting me up for a storage unit! He made sure it was clean and easy accessible for me. Explained everything in detail. I made a great choice!
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December 2023 by Robert Nina
Nathan was exceptional took very good care of us. Showed us everything we needed to see and know about the storage excellent person
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November 2023 by Kenisa Joiner
Nathan is amazing!! Top tier customer service. If I could give more stars I would! He's very friendly and more than capable of answering any and all questions!
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November 2023 by Brian Douglas
The new mgr definitely knows his stuff and seems to be making some long needed changes at this location. Was doing some metal work when I arrived but stopped just to help me. Keep up the hard work!
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September 2023 by Karen Grant
Good customer service, roads are a little wavy. But for the price it's good
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June 2023 by Matthew Vick
When Dan retired this place went downhill fast on Celanease road, terrible customer service, had a team member yelling over me when I was trying to explain a situation at hand and they choose to lose a $600 a month customer over a late fee which was partially my fault and partially theirs, they failed to take any responsibility at all. There’s thousands of storage facilities in Rock Hill and this is not one that I recommend price and rate increases every 3 to 6 months. One of my units started at $176 and steadily worked its way up to $236. Make it make since. Found the same size units closer to home for $40 cheaper a month.
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May 2023 by Louise Beaman
Constant admin problems and rate increases with extra charges added in. Office often empty. Too many other better options than to pick this one
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April 2023 by Maegan Hobbs
I had the most helpful experience today while trying to choose the appropriate unit for my needs. I also had the easiest sign up process and was able to immediately put items into my new unit.
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April 2023 by Shannon Lovelace
Dan was GREAT! Gave me all the info that I needed and far exceeded my expectations!
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April 2023 by Johanna VaughanHorace
This is the first storage I’ve used that I feel that my things are truly secure, management is Great
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March 2023 by Carolyn Stark
Daniel was amazing. He went out of his way to meet my needs. He thoroughly explained everything and was extremely helpful. The unit we looked at was clean. The units are behind a locked gate and I felt confident in placing my belongs at this facility.
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March 2023 by Alisha Horne
Dan was so helpful! He really took the time to help and explain everything in detail from prices to showing me the actual unit size itself before making any decisions. I highly recommend anyone ask for his help if looking to rent a storage unit! Excellent customer service!
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January 2023 by Cat Culp
This was my first time using public storage and this experience made way easier with Dan’s help. He was extremely knowledgeable, attentive and he truly seemed to enjoy what he was doing. I never write google reviews but the service and transition was phenomenal.