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July 2024 by Carolina Anastacio
I went here twice asking for help asking to cancel a number and second time i went i wanted my account number all those ladies tell me is “call this number they will help you”. How hard was it look up my information and help me ?
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June 2024 by Maria Rodriguez
Excellent customer service
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April 2024 by David Daigneault
Great service.
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February 2024 by Angelina “Angel” Z
Friendly outgoing and helpful sales staff. The manager was very knowledgeable that she sold me a phone and plan over the phone before I even walked in the door.
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August 2023 by michael hughes
Knox Ave. Bad bad bad
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August 2023 by emerson rodriguez
They speak Spanish and English and answer your questions excellently (recommended).
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July 2023 by Nazel
Was supposed to receive a phone call back but never gotten a call cricket phones are no longer affordable even the basic Android cost over 100 dollars it's definitely time to switch carriers
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April 2023 by Stephanie L.
I must say I'm happy to see a cricket that has Spanish-speaking workers! I personally speak both Spanish and English but my fiancé is only fluent in Spanish so when he goes in there by himself, I know that he is usually helped and doesn't need my help to translate. Unfortunately, yesterday we went to do a simple transaction of transferring one line to another Account, the older, Hispanic lady that helped us out was kind I could tell she was a little impatient as I was having a hard time understanding exactly what we were needing to do enable to process what we wanted to do, but the much younger Hispanic girl next to her that was helping a gentleman kept rolling her eyes, as if she was annoyed with me asking questions I've worked in customer service of my life, and I have never rolled my eyes at a customer in front of them we all know that sometimes we get annoyed when people don't understand something, but isn't it etiquette to be polite when you're in front of people there helping or at least if you're just standing there listening and I'm not even bothering you! I appreciate the lady helping us as she was patient and in explaining everything, But because of the other girl, I hate to say, I cannot give this place five stars! Stop getting customer, service jobs just because you speak both languages but when the Hispanic customers come in, you're annoyed and pissed off and don't want to help them I get that we were there an hour before closing or a little bit before that but I respect leaving in a timely manner, and we were not there until closing! And if I am annoying you as a customer walk to the back or wait until I'm gone!
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August 2022 by maria corbitt
Friendly clerk
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August 2022 by Yahaira Sierra
The service from the employee Karen was spectacular, 100% recommended ?
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August 2022 by Luz America Maldonado
Sometimes they serve bilingual staff, other times they close before the hours published on the door, the service they offer is sometimes not the best and if you buy a phone there they force you to stay with them for 6 months so as not to leave them. I don't approve of that way they work.
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August 2022 by Walker Washingtonp
Love stopping by
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August 2022 by Rocio Flores
Excellent service from everyone who works there
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July 2022 by Kimberly Quinones
Went in they helped me good customer service
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April 2022 by bubba crow
It's the best place to go to purchase or get help with your phone
