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February 2024 by Nikki Warren
Great place quick lines in and out.
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November 2023 by Mike Ratliff
Very helpful staff. I had a couple of phone issues but all problems solved by the time I left.
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November 2023 by Chad Hart
Best experience EVER! Give my girl TERI A RAISE!!!!
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September 2023 by Steve Sileo
Outstanding customer service that surpasses their competitors! Zowdy was extremely polite, professional, knowledgeable, courteous and attentive!!! He helped my wife and I more than I can ever express!!! Simply put, he is OUTSTANDING!!!
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July 2023 by Shobon Studios
Awesome place. Teri was the best. Was in and out super helpful super friendly! Made switching to metro painless and will be returning for all my phone needs.
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July 2023 by Sergei
Worst experience. Bad workers, bad manager, sold me defective hotspot, with battery 10 year's old. If you want to return your new item it will be nightmare. I have to return to the store two times to see manager for it. I will never get back to this place. ? I paid for hotspot $175 , my refund was $117, manager explained, I was provided with a "service"? I had another nightmare after that, manager did not know how to cancel service, as a result I was charged next month for device I did not have. Would you go to place like this??
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July 2023 by Breonne Walker
I wanted to move my phone service to Metro- but after talking to employees I changed my mind. They don't know what they are doing- and they are calling to the manager to get answers. If I have problems from start what's going to happen if I buy phone from this company ? No no bye bye...
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May 2023 by marie wilton
Excellent customer service! Refreshing to have friendly and competent service. I wish I could remember the young lady's name who took care of me and my kerfuffle of phones
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December 2022 by Bradly
Very terrible customer service. Very unhappy lady was real rude from the start! I have five phones with y'all and if it wasn't such a inconvenient. I would drop them all. Hope y'all can find some better help in the future. Thanks i strongly recommend not going to that store. For service
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November 2022 by Daisy Dawkins
Terrible customer service. Supervisor was extremely rude!!! Hung up on us twice!! She did not want to help us at all. We will be taking our business elsewhere!
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October 2022 by Fredy Vijil
The girl Estefanny was very sweet, professional, helpful. If you wanna get the best experience at the store definitely go to her, she’s awesome !! Helped me get my new phone with a case and also was able to transfer my contacts and pictures. Thank you Estefanny you make metro a better place
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October 2022 by DesRae Donovan
The place definitely doesn't open at 9am, it was inconvenient since I really had my plans wrapped around that time for today. Now I have to wait till Monday smh. More annoying than anything.
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March 2022 by Aaron Gracie
Went in to upgrade 2 phones on my plan. India was a huge help. Enthusiastic and laid back customer service. Very knowledgeable and worked with us to get what we wanted in our price range.
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September 2021 by Rayy Bandz
The lady was awesome and gave me a super deal i couldn't resist thanks guys
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July 2021 by The Abandoned
The customer experience was horrendous. McDonald's has better customer support. The associates weren't helpful at all. There was an African American girl that closed the store half an hour earlier than the actualy closing time!! The next day we had a miserable white lady that also didn't help us
