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October 2023 by ari l
every time I go into this particular store I always have a conversation, and met with real personality, along with the professional knowledge I came in for. Sarah R, gave me a great phone case recommendation and she was also very sweet, helpful, smart and it really helps to know that I can get a phone in peace. smile you're on cricket omg
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August 2023 by John Askea Sr
I have 2 icons that popped up on my home page. I can move them around but I can't delete them. The employee said she had never seen them before. I was the only customer in the store.
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August 2023 by Brandon Foxx
Stopped to make a payment, everything was smooth.
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April 2023 by Kristin Toney
I called and Michael gave me all the information I needed about phones. He was friendly and helpful. When I got to the store, he was able to get me set up with a new phone. Quick and awesome service! Cindy was also super nice and helpful. Thank you so much!
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April 2023 by Linda Mahan
My husband had a problem with his phone and they fixed it
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February 2023 by Genia Craig
No help at all. Totally ignored us for 45 minutes. Conway location on 701 N is the best one
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November 2022 by Lindsay Cortese
My husband broke his phone. He needed to stay within budget for a new one and needed to upgrade his plan. He and I are not well versed in cell phone usage and new tech is intimidating to us. Michael helped us feild our inquiries, was very knowledgeable about the products, provided just what we wanted and needed under our budget and made an obvious step by step verbal guide making transitions between phones easy. His sense of humor kept us belly laughing making the experience, that is usually dry and exhausting at other providers stores, extremely fun and the time it took to complete the transaction seemed to fly by. Can't thank him enough. He is definitely the kind of human being that connects and engages people naturally. An asset to any company he works for.
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November 2022 by kevin bonacorsa
Whenever I have a technical problem, those kids always remedy the problem. They're great.
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July 2022 by Bob Jenkot
Great fast service. Answered all my questions...glad to be with them.
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January 2022 by Angelo Caravaglia
Just recently bought a phone here and switched my service over. Both young ladies that helped me were very professional very informative and did an excellent job . Awesome experience excellent customer service.
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October 2021 by Julie Miller
Not happy with their buggy app and website as of the past few months. It makes it difficult to pay your bill, however, they have no problem charging a late fee or reconnection fee. I thought that's why I switched to prepaid service to avoid those added fees. Guess I'll be searching for a better company to take my four lines of service to.
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October 2021 by Emily Smith
Cricket wireless is my phone carrier. My phone is damaged and since it is insured, I filed a claim for a new phone. It will be here in 3 days. Cricket is awesome! No contract , reasonable prices, great service!
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September 2021 by Mike Thompson
This place is being litigated for prejudice action, unethical conduct, dishonest and unfair business practice.Police was contacted as was FTC, BBB and others.
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August 2021 by Wendy Brown
Sorry customer service took my money 110.00 and still no phones
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April 2021 by Jason Staving
Cricket has never let me down. # 1. In phone service in my book..
