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February 2024 by Jess
3 yrs later and guess what?! Nothing has changed. They’re still rude & treat you like an inconvenience . The people here are pretty rude. I checked in waiting to open an account for my child (I’m already established here, and I sat for over 20 minutes waiting to have someone walk in the door be seen before I was seen- I walked out and rushed to the one in the city before they closed . The city bank is a lot more professional and courteous. I would rather drive out further and go to the BOA in the city of MB then ever go to this bank again.
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January 2024 by HH C
I went to there to do an international wire. Their converting rate is abnormally lower than you can search and google anywhere online. After remit, the receiver bank in another country's rate is the correct standard rate as you can google and search on anywhere online. So I suffered 4% of the loss.
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December 2023 by Daniel Ryan
This Branch is definitely one of the best in the BOA system. The Branch Manager is the most professional and helpful of any other bank we’ve ever used. Her staff is also professional and attentive to the customers’ needs. I would recommend this bank to anyone who asked.
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November 2023 by Mirella W
Good service.
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October 2023 by Marta Carolina Rico
Banking entity that allows any management to be carried out inside and outside the institution, satisfied with its attention.
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August 2023 by Mohamad El Hassan
Little bit longer wait because I don’t have a appointment But Great service provided by David Hetzel He was very nice and patient enough to help me open a new accountThank you David
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June 2023 by Sherri D
This branch has been very good to work with on certain transactions. Kim is awesome!! I need to update this review~~Kim D. was so super in assisting me with getting what I needing through the bank, this lady ROCKS~~ Her team was so super as well... I am so thankful Kim D. that you answered the telephone the day that I called and explained everything and you knew how to make it happen.... Have a GREAT day~~ Highly recommend~~
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June 2023 by Sherri DuBray (Sherri Lynn)
This branch has been very good to work with on certain transactions. Kim is awesome!!
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May 2023 by Tonda Kelley
Used the drive-thru service to withdraw cash in specific denominations. The teller was courteous, professional, and helpful to meet my needs.
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February 2023 by Ian Dehardt
I literally was just trying to ask questions about what I could do because i had business i needed to do for my employer and she was so rude and cut me off before I could finish the singular question I had. I felt judged because of the way I looked and to be honest I wish I could remember her name but it blended in with how bright her clothes were that i couldnt even see her name tag, all I can remember is the awful bright pink lipstick and fake hair highlights.
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September 2022 by BDiddy TheDon
Very rude and uneducated if you ask me. All they care about is someone that opens an account. I had a check ( bank of america ) and bc i didnt open an account they told me some excuse as to why they couldnot cash my check after said " no problem " until i declined opening an account. They need new management. This is a reason why ill NEVER use bank of america.
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September 2022 by Mel R
I read all the ugly reviews and decided to check it out for myself! Im NOT a bank customer but AM a credit card customer. Everyone was professional, I was greeted when I walked in. This location is very busy, I didn't wait long though. Dallina took very good care to resolve my issues and changes I needed done. I think this is a great location! I would come here again !
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July 2022 by Zach Klaski
Went to put some money in my wife's account was told I wasn't allowed to deposit money in her account it's against company policy. Then she asked me if I had a bank of America account and I said no and rushed me out of the drive thru as she rudely said this Is for customers only I would be if they taken the money. I understand not letting me take out money if not in the account but why couldn't I put cash in her account. Has to be one of the dumbest policy I ever heard of wouldn't bank her if it paid me to. I would give less than one Stat if could've.
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July 2022 by Jesseca “Cat”
Friendly fast service even with barely 15 minutes until they closed. The bank itself is a b*tch to get to with traffic/construction. Sooooo unfortunate they closed the Conway Main St. branch...
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July 2022 by Alondra Garcia
Worst bank ever Do not go in there look at you as if you wa low life person and they think they better than you i wait to open an account while everyone in there gave me horrible looks will being in my world clothes the lady that was going to help me open an account made me wait even more and was rude to me so i just left and didn’t open an account with them i ended up at Wells Fargo they were very nice and didn’t care how i was dressed