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May 2024 by christy Cothran
Absolutely disgusted with the experience I had in store in Greenwood SC today my granddaughter and her autistic 3 ye old and a 1 yr old daughter drives to Greenwood every Friday morning for his therapy and always stops at goodwill every Friday been doing this for months she takes a wagon for her children to be strapped in side so he can’t run around the store she keeps her children under control at all times and he’s calm that way so I usually ride w her I’m her grandmother but today we took separate cars bc I was coming frm Georgia so we meet at goodwill I arrive a few minutes before her so I go inside get a cart and was looking at wallet’s and purses right inside door there’s a lady at the register talking w another cashier and I hear her say oh my God here comes that girl w that wagon again she always gives me a hard time I’m not checking her out today you can do I’m not I can’t stand her these were her words so she definitely had no idea it was my granddaughter I calmly turned to her and said are u talking about the young lady w the children in the wagon pointing to them outside she was still buckling the children in she said yes that one so then I ask her Wht was the problem w her and she said I can’t stand waiting on them I said excuse the hell out of you that’s my granddaughter you’re speaking of and how dare you speak about her like that to another employee and the other employee didn’t say anything to the fact that she was being very rude degrading and hurtful w Wht she was saying I ask for the manager twice before the other employee finally call for one this lady had the audacity to tell me she could say Wht she wanted to about her so I asked if she had a problem w her she should tell her my granddaughter not another employee and everyone else that was in line or in the vicinity I told her she should be ashamed of herself for treat this young mother or any other paying customer that way so by this time I raised my voice bc I was terribly shocked hurt and angry I told her she should be ashamed of herself she’s working there to help people not degrade them I told her the money we spend in there pays her to work she replied goodwill pays my check I said where does goodwill money come from it comes frm paying customers she smiled as if she really didn’t care so by that time I was shouting and I told her I’d never spend a dime in this goodwill and social media would definitely kno how she treated a young mother w young disabled children I don’t kno the training she got for customer service on this job but she clearly failed my opinion if she worked for me I’d fired her immediately she needs more training on how to be more compassionate w the public or put her in the bk sorting or stocking she doesn’t hav Wht it takes for customer service I kno her job is not always easy but she proved w her attitude and smart mouth and smiled like it was funny that customer service is not the position for her I told her that my granddaughter would never ever hav spoken to her in that way and her words were I don’t kno her I don’t kno Wht she would have said I said exactly you don’t kno her she’s a wonderful stay at home mom w 2 children and she’s one hell of a mom w respect and compassion for everyone who struggles daily w her special needs child on a daily basis she has always shopped at thrift stores and goodwill and has always been proud of the bargains she gets for her home and children she of all people NEVER DESERVES TO BE TREATED THIS WAY BY NO ONE
The manager came over and I explained Wht happened while the cashier just smiled the manager is Jennifer Crisp
the cashier name is Wretha she would not give me her last name I would like answers to how this is being handled and I hav people going bk into Greenwood goodwill to see if she’s still wrk in or if she still a cashier I’ll follow up w corporate to make sure this was handled properly I appreciate that it will be my name is Christy Cothran
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February 2024 by Maryanne Anderson
I had worked there 3 years ago and they have a great selection
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September 2023 by T B
There's really not much inventory here, and even less so in regards to quality, but that doesn't stop the prices from being high. The staff are generally friendly though.
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August 2023 by Cokeythy Harrison
I was looking for a hole puncher and some tennis racquet ?
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August 2023 by Dr David English
Lots of.clothes
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December 2022 by Shadow & Light Photography
This store is for the most part, like every other Goodwill I've ever been in. Nothing spectacular, housewares are overpriced, considered many things are broken or have missing parts. This store is always being rearranged, but still always looks unkept and unorganized. Not the cleanest location I've ever been in, but not the worst either. Most visits here can be summed up as, "meh."
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November 2022 by Laura Killian
With the rearrangment of clothes, it does seem like less variety to choose from and some racks were just almost empty, especially in men's section. But it was easier to look at items being less crowded on shelving racks. Prices weren't easily seen so I was unsure about prices on clothes because some prices have went up.
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November 2022 by Carolyn Nelson
It would be nice if they had more than one person to check you out, especially when the person in front of you have a shopping cart full and others waiting to check out only have 3 or 4 items. I enjoy shopping at Goodwill especially on Tuesday for the senior discounts.
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November 2022 by Stacey Longmire
It has a variety of merchandise that frequently changes. I also like getting clothing at $1 each on Thursdays, Fridays, or Saturdays. The prices are often great, but sometimes they want more than what the product can be gotten new. I also like that they do job training for the local area.
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October 2022 by Sherrie Eldridge
Pricing is too high for used donated items. Can get new clothes at Walmart for cheaper prices than used ones from Goodwill!
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August 2022 by Jennie M.
Julie Dixon is the best employee ever, she is so kind courteous and helpful. So soft spoken. She helped me find and purchase a blouse and a brown winter dress with coat. The store was organized well and neat! I'm a happy shopper!!!
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August 2022 by Shadow and Light
This store is for the most part, like every other Goodwill I've ever been in. Nothing spectacular, housewares are overpriced, considered many things are broken or have missing parts. This store is always being rearranged, but still always looks unkept and unorganized. Not the cleanest location I've ever been in, but not the worst either. Most visits here can be summed up as, "meh."
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August 2022 by macy riley
Loved the prices and scored some awesome finds for my kids. The lady at checkout was absolutely amazing!
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August 2022 by Peg Barker
Busy but staff are always very pleasant
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August 2022 by Becky Baskerville
Great selection of kids clothes!
