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May 2024 by Becky Wood
My Dr has sent my prescription over by fax 3 different times this week,and every time I’ve called I get we don’t have it,this is ridiculous
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April 2024 by Thomas Milam
This is absolutely the worst pharmacy to deal with! I dread having to go there every month! The attitudes and condescension makes me so angry! I truly believe they enjoy telling people no or making them wait! I have never been in there without a problem or delay. Worst customer service I’ve ever experienced!
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March 2024 by Ashley Thomas
They are always so nice and always have the meds I needChanging my review from five stars to one because they quite literally are NOT answering their phone so I can process a prescription that I can’t do with their automated system and I am getting really pissed off. I shouldn’t have to spend hours trying to get a person on the phone! They don’t even close for another hour so this is BULL.
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February 2024 by Christopher Boswell
I would put minus ten stars if I could. First of all I have been going to this pharmacy at least a year. I have gotten the same meds. They keep putting that I have insurance in the system and I have a sponsor. I'm getting tired of this every two times I go get my medicine. Secondly why do they need 4 people up there standing at one register. Makes no sense to me. The line will be backed up and there's four people talking and cutting up at the register .People need to find better help.
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December 2023 by Tom Steele
Jessica and Julie were outstanding. I ran into a situation where I was unable to find my meds quickly enough at any other local pharmacies and Jessica was very concerned and helpful to make sure I did not end up in the ER for lack of medicine.I really feel like they went out of their way to help me and unlike the wall of indifference I faced at some of the other pharmacies I dealt with, she was able to obtain my medicine and get it to me in time that I did not run out and that I was able to go on vacation as planned.The only downside I see is that they can be very busy, especially with their phones. But that is to be expected with their location and the quantity of people they serve.Thank you to them for being good human beings as well as a good pharmacy.
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December 2023 by malinda searles
I love the staff. This place will take much better care of you than some of the other choices in the upstate. It seems to be very clean as well.
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November 2023 by Emily j.
I have been to this hospital 2 separate times to visit separate family members and both times have been horrible experiences. By far the dirtiest hospital I've been in. There was actually a Starbucks drink half drank on a nurses cart that was time stamped four days prior. The employees (nurses doctors and desk employees) I interacted with both trips were extremely cold and unhelpful. You will be in the hallway for 10+ hours waiting for a room if you go here.
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November 2023 by manika walker
This pharmacy is worse than CVS on Mills Avenue! Matter of a fact give this one star to CVS on Mills Avenue! They don't deserve a piece of a star!; I called early this morning after my primary physician told me to do so about a prescription she already spoke with them about! Lady act like she didn't know what I was talking about then stated oh it'll be ready by 4 well I'm still waiting?? smh!
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September 2023 by Pam M.
My mother in law went in to have open heart surgery. She did great the first day. She was up and walking. She looked great. Then the temporary pace maker stopped working so they had to put in another temporary. The day after that they decided to put in a permanent one. The day after that she was so sick from all the meds on an empty stomach and threw up all day . By the end of the night she had aspiration and coded not once but twice. They finally got in touch with the family . Most of us was 2 hours away. We spent the night in the waiting room with her on a ventilator. The male nurse was named Noah was so uncaring. He said she was too anxious. My husband asked him what was the next step , what were we waiting for and he said for her to die. That this wasn't like TV. Needless to say she passed away Saturday Sept 16, 2023. I would never ever take a loved one to this hospital.
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July 2023 by JESSICA DELOACH
They could not stay 5minutes for me to hobble in there and get my medicine after being in a motorcycle accident. I asked could someone bring it out to me and of course that was a no and I had the exact amount of money for my prescription and just needed them to give me a few extra minutes because I can barely walk and it would take me a little longer to get all the way to the pharmacy hobbling on my one good leg. And of course they say no they are closing the doors at 5 and if I’m not at the door by then, I won’t be able to get my medicine. Wow! Courtesy goes a long way and I cannot get over how rude and inconsiderate they were to me! Ive been in the hospital and I am in bad shape. I understand they are ready to go home and I have worked in the service industry all my adult life. I can’t tell you how many times I have kept my register open for someone that was on their way, and they weren’t even hurt and unable to walk like I am. They were not sympathetic at all and it was obvious I was a burden to them and compassion is not something they practice there!
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May 2023 by OWINGS FAMILY Owings
Always helpful , never any hiccups, I've neverHad a problem been going to this pharmacy for 5 yrs
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May 2023 by Laurie Lee Dovey
I've never experienced worse service. We need a compound every month. It is never filled on time or delivered too oconee hospital when promised. Run around, all the time. Excuses, all the time. And The people who work in the pharmacy can't even do a refill for me unless the compound lady is there. Seriously? Unfortunately, there isn't another option for us.
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May 2023 by Britney Duncan
I can honestly say this is one of the worst pharmacies I’ve ever been to. Every time I go to get my prescriptions they are NEVER ready. After waiting every single time they say “do you have insurance” yes actually I do and I got this same prescription filled here last time. Then I have to wait another 10 min for them to figure out insurance they should already have in their system from the 20 other times I’ve been here
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May 2023 by Mark Roosevelt
Always going out of their way to be helpful, especially Troy, Jessica and Kevin.
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April 2023 by Kristy F.
Anyone I've spoken to about this hospital says they nearly killed them. No, I'm not joking. And three dead people would agree. HOWEVER, my dad ended up there twice (10 days stay) within the last month and the staff was soo caring and nice!! Truly awesome! Highly recommend that. BUT they gave him meds that he said he didn't do well with and I seriously thought he was going to die when he got home after his implanted defibrillator. I was in tears for days. I had NEVER seen my crazy super hero- like dad so weak. Unable to stand. Barely able to talk! He wasn't even like that after his heart attack, only after taking the 4 meds the doctors insisted he be on. I was praying and so many of our friends were praying and then my parents decided to take him off the meds the doctors just had to have him on. Within 24 hours he was back to his energetic, gregarious and spritely, self!! Seriously night and day difference!! I'm overjoyed. Now, two years before my dad's heart attack, My mom needed open heart surgery for a biscuspid valve replacement. She was meeting with doctors from this hospital and felt wary because no one ever seemed to know her situation or they had different things to say etc etc. Well, God totally put her in the path of TWO widows whose husbands had had the same issue and went to Grenville Prisma, and died after surgery. Thankfully her insurance covered the Cleveland Clinic in Ohio, so she went there and had an AWESOME experience (I know because I was there. Doctors were amazing and SKILLED). Last week I went to a luncheon and a man we sat next to said that hospital nearly killed him (or maybe they actually killed his mom... I can't remember). That was just more evidence to be cautious about this place (or any hospital) and do your research, listen to your body, and advocate for your care. Fight fight fight. So how would I rate this hospital? Hard to say! 5- the kindness and caring of the nursing staff ??- the wisdom and skill of the doctors in the cardiac department. So I really don't know how to rate them! I'll give a 3 for now, but this is really tough! Maybe the different departments should be rated differently. I don't think it fair to "throw the baby out with the bath water" so to speak. I guess I'll rate a 4, but please be your own advocate!
