9:30AM - 5:30PM
12421 Sam Neely Rd, Charlotte
Truck Rentals
“Our sales rep William Butler always goes above and beyond to get us what we need no matter what tool we rent. If we call he gets right on the job and makes it happen. Thanks for the great service you provide to Precision Plumbing Company!!”
“It took an ugly fall to motive us to add handrails to our porches. We regret we didn’t do it sooner. They are custom made, very functional and a lovely addition to our home.”
“My brother recently moved and spent most of his day driving from one U-Haul store to another after the original U-Haul did not have the truck he reserved. At Penske it took all of 5 minutes to pick up the truck. They were quick and professional. I wouldn't recommend going anywhere else in the area”
“Jaylen is always friendly, professional, knowledgeable and accommodating to our business needs, in person and on the phone. Recommend them hands down. Thank you Jaylen!”
“This is the best Uhual location that I have ever been to. Every staff member from the time I walked into the door until I dropped off the truck was so polite and attentive.Moving can be high stress so I was very pleased by this team making this one of the most pleasant parts of my moves.”
“Always the best customer service in the world. Friendly service and people. My mother has rented from them for years and still has the best customer experience and service in the industry.”
“Mr Ivan Cruz is one of the best employees I've ever seen he went above and beyond the call of duty and his supervisor Mr Henderson should promote him Mr Henderson should promote him”
“Love these guys - open up on-time in the AM, always professional, through, and courteous. Will use them every time I can.The Dodge Ram was new, clean, and a pleasure to tow with.”
“These people are on top of their game let me tell you I want to go ahead and thank the owner and the employees these employees were trained to be kind and professional and they went above and beyond I was so pleased when I first came in to rent a truck I dealt with two people I'll add their names in later they were absolutely wonderful and then of course I had to come back the next day because we didn't have enough room so we got a cargo trailer and I dealt with another young lady who happened to be just as good as the two yesterday or even better what a pleasure dealing with these people thank you guys so much for making this a wonderful experience at such a hard time I hope the owner reads this and I hope he recognizes his employees because in these days some people can't even get loyal employees all I can tell you is all three of these employees stood out to be excellent and professional I'd be happy to employ them in my business”
“The nice lady who helped me was awesome. I overheard her very patiently explain to a customer that you can’t put people in the back of a box truck and that bigger trucks have bigger engines. Things I’d assume most would know, but she was very professional. My drop off was easier than ever before. I hardly got out of my truck to unhitch the trailer and a gentlemen was already doing it for me.”
“Have had a unit here for over ten years. Low cost. Secure. You need a code to get inside the gate, and can't open it after 9pm. Don't get locked in without a working passcode though! Jimmy and Doug are decent, hardworking family men and always look out for those who look out for them.”
7AM - 7PM
4815 Charlotte Hwy, Lake Wylie
Truck Rentals
“Had a great experience here this past Sunday. The woman working the desk got through three customers in about ten minutes and was very helpful with an older gentlemen who couldn’t quite get the hang of the electronic interface. They just moved into this new building and some stuff was giving her issues but she worked through it all in a calm manner. Would recommend this place for uhaul rentals for sure.”
8:00 AM - 4:30 PM
2161 India Hook Rd, Rock Hill
Truck Rentals
“People are extremely friendly and they gave great service. I was called when van wasn't available, and they called around the area to get another van, but luckily van was returned in time!”
7AM - 11PM
230 Westinghouse Blvd, Charlotte
Truck Rentals
“It’s never fun being broke down and i see a lot of driver’s frustrations make it in these reviews. But I feel compelled to write a few words of praise for the night crew here at this location.I’m here because my main air line developed a leak because of abrasions and fraying of the jacket. It’s so rare that it’s a mystery as to how it occurred. That being said, the technician assigned to my truck should be publicly recognized in front of his peers for his professionalism, knowledge, thoroughness and patience in answering every question I had. Seriously, If I had the choice of only one person touching my truck it would be him.It is rare to find these qualities in employees these days. And when you get this lucky you should do everything in your power to promote and retain such talent. But wait, there’s more.There are two more that also deserve to be recognized. They were sitting behind the counter when I walked in to inquire about the status of my truck. More often than not I am left with the feeling that us drivers are an inconvenience that is tolerated because they have to. But these two were different. I walked out of there feeling like I was their only customer. Not of the night, week, or month. Their only customer ever. I really hate spending money on this current truck but if I had the choice I’d spend it here. Too bad this shop isn’t closer to my home in GA.So in summary, I really hope that the management/owners of this business recognize and do what you must to retain your awesome employees. Without them your business wouldn’t exist. Thank you for the positive experience and the opportunity to write these few words of praise.”
“If you ever need to rent a truck or need a storage building these are the guys to see they’re the most reasonably priced,the truck I rented was very clean.Most of all they take time out for you they are very nice and very helpful I highly recommend them!”
“Love this Kroger. Friendly and helpful staff. Clean, even the bathrooms, genuinely good environment. Don't forget get your mask. Also, there were a cpl of employees who stood out. There was an attractive young lady who worked the late night self check out. I will edit the post later when I can remember her name, and a lady at customer service who answered every question I had, Cathy. Thanks to both of you. You do your store and your community a service.”
7AM - 7PM
13401 Lancaster Hwy, Pineville
Truck Rentals
“This location was organized, helpful, and expedient. They had a line of people with and without reservations. They helped each and everyone quickly and courteously. This place was awesome.”
“Ron was Great! I know he had his hands full the day I went to pick up the truck and pick up the trailer the following day with it being dropped off late the night before! Thanks Ron!!”
“We've rented three times with U-Haul in the last month and this experience was by far the best! Great location, easy access in and out, not overly busy and/ or crowded. Wonderful!”
“Trucks guaranteed ?Services with penske is absolutely essential with the ability to provide services, compared to other rentals.Penske is by far the best..highly recommended”
6AM - 9PM
14310 Rivergate Pkwy, Charlotte
Truck Rentals
“I'm giving a 4 because this is better than your average Home Depot. Selection like any HD is massive and you can get even more inventory delivered to the store. Prices for most items are not the cheapest but certain items are actually quite solid for example Round Up while others are gauging like shelf liners. They are always well stocked and never have been out of the item I needed. Most departments (most) I was able to get good help quickly often just from a friendly associate walking by (not the case in places like NY, NJ, CA, south Florida or even Georgia). Cons: One area that we got no help ever was blinds / curtains, etc. the back left side of the store can be a ghost town of employees but everywhere else I always found one easily. selection of connectors for washers, dryers, etc was pretty limited.”
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“2 and 1/2 years my furniture, washer dryer, books. Knickknacks, etc. were stored at the Safenest Storage Steele Creek. Was temperature control unit. Finally able to move into new place. Everything was in great shape when moved out of unit. No mold or anything Looked like had only been stored a day not years. The staff was always very helpful if needed them. Would recommend Safenest for any storage needs.”