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December 2023 by Jeih Hook
Everytime you need the ATM it is broken, on a Thursday morning ...... did someone drain it overnight. Unlikely . I love td bank for the most part but the atms are their achiles heels about as reliable as mcdonalds ice cream machines. Not an isolated incident either. Sad part is I just wanted to deposit some extra $ on my way to work. I don't have time during the day with my job to just stop and run to the bank either which is why many need the machine. Maintenance outages need to be when the bank is open
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December 2023 by Nicole Anderson
The service here is extremely slow. That is if you even receive service. I was in yesterday and there were 2 tellers open. Each had a customer and there were 2 customers in front of me in line. The young man finished with his customer and took the next 2 customers. I was the only one left in line and he took a phone call instead. He didn’t even acknowledge me. He could have at least said “I’ll be with you in a minute”. Then the young woman finally finished with her customer. She walked away from the window and went out a door behind the counter. Again, I was not even acknowledged, just completely ignored. I waited 15 minutes to be helped. I will never go to this branch again. Staff is very ignorant.
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October 2023 by Tiffany Strickland
What bank charges you to have checks cashed that are written by a client of that bank... makes 0 sense! I've dealt with alot of banks throughout my professional career and this is definitely a first.
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September 2023 by Brandon Day
Absolutely terrible bank. They ripped me off with fees when I clearly did not accept any overdraft when I used to bank with them and now I go to cash two checks and pay their fees and they will not except my drivers license which is valid and my Social Security card, which is valid For such a grimy bank you I’m very surprised
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June 2023 by Paul cannistraci
ATM broke again
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May 2023 by RLK “Skynyrd222”
Rude women & don't know anything to be management or to tell you an answer if you have a SERIOUS QUESTION ?????
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December 2022 by Robert OConnell
I’ve been there afew times to conduct business and always have to wait even when no other customers are in the bank, very unprofessional, customers come first. I always wait 20 plus minutes to get into my box, than I have to show the worker how to do there job. Good bank but need more workers and training. I MIGHT SWITCH BANKS, was gonna transfer 75k here but changed my mind.
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September 2022 by Michelle Burbine
I have had a love/ hate relationship with this bank for many years. My past two visits to the Conway branch have been incredible. Continue improving TD Bank and a special thank you to Rebecca this morning for making my transaction simple and opening the drive thru ten minutes early to assist me! You are the best
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February 2022 by marian dabrowski
would not give me information on MY debit card because it has my daughters name on it REALLY!
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September 2021 by Robin Hall
Nice people but they need more employeesI sit at window forever. Very frustrating
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July 2021 by Doug Porter
For the most part the people that work at this location try their best to be helpful but unfortunately it seems that the corporate office doesn't always support the local office in ways that a local bank is supported. The fact that Conway National Bank was open July 5th and all the other major brand Banks were closed even though as far as I know July 5th is not a holiday for anyone you get what you get. The ATM seems to be about a 60/40 shot on it working or not working so when you're like me driving 7 Mi 8 Miles One Direction it's kind of a crapshoot as to whether you going to get money out of there or not but since they charge me $3 if I get it anywhere else it's usually worth the effort. They definitely have some rules that I don't agree with in the app is not the best I've ever used but some of the better Banks won't give me cuz I don't have perfect credit so thank you TD Bank I feel like you're doing the best you can at least this location
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June 2021 by Chris Stone
The girl at that normally ruins the drivethru is amazing but she was having to run the whole store by herself. There was no one else in sight when I went in. It was like everyone left her to run the branch by herself. This is not safe at all. What if this poor girl was to get robbed? No one would have known and she could get really hurt. I think her name is Rebeka. I hope she sees this and knows she deserves better then this job. There are so many openings elsewhere.
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June 2021 by Ariana & Raelee
Highly recommend not banking with them
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April 2021 by Katherine Wilson
My entire account is frozen due to them suspecting fraud (me trying to send money to someone).. once I went and confirmed it was me I was told my account is still frozen and no one has the capability to unfreeze it. I was then told that my entire account now has to be closed.
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March 2020 by Monkey Herring
Can't believe how they are still open,they are not wearing gloves nor wiping the counter down after they take care of the customer the older lady is very rude and laughed at me.
