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July 2024 by Lenox Logistix
I really HATE coming to this location! Handling Business in Aiken with this bank makes it a HORROR! They pick and choose who they Greet at the door. I'm coming in SEVERAL times a week. Not all employees are like this, but most!!! Hours and location are already terrible then poor customer service.
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May 2024 by Carolyn Folk
i am a regular customer with this bank. i have always had great service and treated me with a friendly smile.
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May 2024 by Linda Wrobel
Last time using the drive up service since closing the window May 6/2024, very sad
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April 2024 by Britney Cheevers
Couldn't touch my check the irs gave me. This is ridiculous. Worst service evert from a bank
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February 2024 by Raymond Hammers
Walked up to the door it was locked. Note on the door says sorry we’re closed power is out. All of the lights are on inside so can’t be the power. Bank of America is decent but this branch is always closed for something. Whoever is managing this location needs to be replaced!
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November 2023 by piere wilson
Bank Of America On Aiken Mall Dr Was very great to me every one was nice respectful helpful my banker Christian Pate was great he helped me open my account with no problem helped me set up my banking on the app he was great the lady at the front when I first came in I can't remember her name but she was also great assisted soon as I walked in the teller was nice helpful I would give you all a 999,999,999,999 eating if I could y'all are the best keep up the great work Bank Of America let's goooo when I say America you say go America go Thank you a lot Gone be with bank of America the rest of my life thanks you guys
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October 2023 by James Metts
Friendly teller, fast and courteous
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June 2023 by Lynn P.
Out if all the Bank of America's I have had to deal with the branch on Aiken Mall Dr is by far the friendliest. Everytime I go in I am welcomed with a smile and warm greeting. Anytime I have had to wait I've been told why, given an approximate wait time and offered water. These folks really go over and above to give a small-town banking experience!
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March 2023 by Jessica Jerry
Only one teller open with 10 workers in the bank. Took 20 minutes to cash a check! Don’t waste your time at this location
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November 2022 by Lynnelle Blackwell
Been banking with BOA for decades, from California to S.Carolina and never been disappointed . Thank you BOA.
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January 2022 by Danielle R.
I had deposited a large check and went in the morning to withdraw it. It was all that I had to use towards a place to live. The bank manager was not there because she supposedly was at the doctor's office instead of being at work. Regardless there should have been another manager there so I could withdraw this money ..I have 2 little kids. We needed this. When they told me to come back due to her not being there I went back 2 hours later and the money was gone! A creditor from 9 years ago took it. Shame on this bank. Especially the lack of no management being there for me that morning..I closed my account.i would never recommend this bank of America to anyone. Chase Bank is way better. They completely failed me and my children..the manager did not even attempt to apologize or try to change my mind in closing the account.. someone should fire her for her not doing her job.
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October 2021 by Yanira Medina-Velasquez
Visiting my childhood friend here in Aiken I had to go into this branch to make a transaction. I live in California and I’ve never been treated so badly as I was treated today. The first teller spoke to me as if I had done something wrong and was in a bad mood. I do not recommend going to this branch at all. My friend who lives here in Aiken told me she doesn’t like going to this branch because they are all very rude and lack customer service skills. These employees should be thankful they have a job.
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September 2021 by Maria Cederdahl
I am new to the area and needed help from Bank of America with the documents from my personal finances to go to my lender. From the moment I walked in (greeted and asked how they could help) to immediately being assisted by, Reginald Merritt, (charming, kind and patient) Relationship Manager & Business Owner Specialist. Thank you so much for assisting me with your kind heart and skills. You helped me out tremendously. You will certainly see me again.
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August 2021 by Brianna
Dont waste your time at this location. Always rude and disrespectful. Will be calling corporate on this specific location. North Augusta location is worth the drive. Will give them a huge compliment when i call as well.
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July 2021 by Harry Potter
Not crowded during the week
