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October 2024 by Patricia Campbell
The level of professionalism was outstanding..above and beyond anything I expected. Not only was my car returned back to me in a timely manner, it looked brand new. The body work is exceptional and the detailed work on the inside was meticulous. The staff went above and beyond for me. I would 100% recommend Porcelli’s to anyone in need of auto repair. Their general manager, Mike Brunt, was amazing to work with!! I so appreciate you! Sincerely Patty Ricci
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August 2024 by olivia milauskas
SOLD ME A LEMON. I purchased a 2018 Ford Escape in April and now in August it is undrivable. The engine light came on when I tested it they told me it was just out of gas and was fine and reset the light. I made the purchase. Within 2weeks I had over heated and was stuck on the side of the road. A good Samaritan stopped and checked and told me I was completely out of engine coolant brought some to me and filled it up. I took it to Porcellis who then "flushed the system" and said it was fine. A week later the engine light came on again. Back to Porcellis who said it was something in the cylinders they cleaned out turned off the engine light and said it was fine. A third time it was out of fluid I took it again to Porcellis who said there was a "heat bubble" behind the thermostat which they blew out and now it's fine - where is the coolant going?? Clearly it's not fine. The 4th time the engine light came on last week I took it to a different garage. They said the coolant is leaking into the 2nd cylinder of the head gasket - it needs a new head gasket. I went to Porcellis and they said sorry you're out of warranty nothing they can do. The same issue that happened over and over under my 1 month warranty was never fixed and yet now it's my problem. I spent $14,000 dollars in April and now I don't have a car to drive.
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August 2024 by Shalla Bates
I would recommend anyone here. From the moment we called, Mike was exceptional. I was able to bring my vehicle in on Saturday after it was rear ended. Mike got us squared away quickly and even got us a rental all within 30 minutes. He was so helpful and took the stress out of a very stressful situation. And when it was time to pick up, the work done on my vehicle you’d never be able to tell it was hit. The team did an awesome job.I mean above and beyond happy with the service we received. 5 stars all day and if you don’t believe me here’s the before and after.
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August 2024 by Pam Barbosa
I recently had my car repaired here and the staff went above and beyond to make sure everything was taken care of for us. They did an excellent job, I would highly recommend them to anyone.
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August 2024 by Jane Wairimu
Very friendly staff
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July 2024 by grace bressner
Amazing and fast work! The nicest and most considerate people ever! Have had multiple parts worked on my car, inside and out and they did a great job for everything!
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March 2024 by Jordan Dutra
I was recently hit and a friend referred me to Porcelli's to handle the repairs. I was so impressed with how well I was treated, from the regular updates to the cleanup after the job. The last time my truck looked that nice I was driving it off the lot brand-new!
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December 2023 by Tracy ..
I bought a vehicle from Jim about 7 mos ago. He walked me through the whole process and has been very patient and understanding with every annoyance I have bothered him with and there have been many. The beginning of Nov two of my Rogue was making a weird noise, on my way to class, like the caliper was stuck. I immediately came home. I called Jim and he came to my house to check it out. The caliper was indeed stuck, and had gouged my rotor. He had it brought right into the shop to find out the why. We later found out that two of my lug nut bolts had snapped, when I had accidently caught a curb a week or so prior. He and Mike went about getting the problem fixed. He also made sure I had a vehicle to use, even though my insurance did not cover rentals, and he did not have to, while he fixed the Rogue. When someone hit the loaner car, while parked near my house. I panicked and was really anxious about it. I called the police to report the hit and run. Then called Jim. He simply came looked at it, told me it would all be fine, to call my insurance company. He and his whole team have been wonderful to me. When it was all said and done, I only had to pay my deductible. He is an honest man and came through for me from the start. I would highly recommend his services whether buying a car, or repairs.
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November 2023 by Gina Halliwell
Mike was extremely helpful in handling everything needed with our insurance to get our car fixed after an accident. Our car looks better than it did before. Highly recommend.
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October 2023 by Chris Sweeney
Awsome guys great work...
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October 2023 by Chloe R.
scammmers... sold messed up tranmission from day 1. almost a month still refusing to fix it under warranty... engine came on at 3 weeks . telling us we drove 4000 miles in 3 weeks.. my bf was averaging like 500 with lyft a week so explain that one. lyft app tracks that. anyways telling us wont cover from the warranty company cause they didnt mark as commercial. sorry but not paying 4000 for new transmission after 3 weeks of owning the car.. refuse to talk to me or give us the plates.. take your business elseware. we only went here cause my income is wierd to track kind of. we literally could afford brand new car but settled here worst mistake ever. will just screw you... after spending 2500 down.. dont waste your money here. it will be nothing but headaches and stress. i gave them 3 weeks before this bad review came. failed to help me fix there error to the warranty .. it was 2015
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September 2023 by Steven Gomes
Bought a vehicle from Jim and we had a unforseen hiccup. He fixed the problem and made sure my wife had a vehicle to use in the while he found a resolution .He is an honest man and came through for me on many levels. I would highly recommend his services
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July 2023 by Jim J.
Porcelli's is the best....Fair...Honest, Fantastic Body Work...Mike B is the best their is !!
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July 2023 by Mingyi Y.
They are doing good job and friendly ! This was my first time visited and gave my decent price to fix car !
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July 2023 by Anthony Altenor
I like Porcelli Auto Center, good customer services, Mike is a good person, everyone can try Porcelli and see what I'm talking about
