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“I brought my IPhone in for speaker/microphone repair..I marveled at the technicians knowledge as he took it apart to replace parts, also put on new front protector, which was cracked..he was professional, and fair price..I highly recommend this establishment for cell phone repairs! Thank you so very much!”
“Greeted by a courteous and knowledgeable staff member that was able to replace a screen protector on my iPhone in an expeditious manner and at a fair price.
Since the nearby Apple Store was out of the needed replacement for my phone and the associate told me that they had personally utilized this service, I figured it was a safe bet. Glad I took their advice—very satisfied!”
“Ask for Mario- my guy knows his tech.
I was having issues with the data usage on my phone not connecting with my apps. My iMessages & FaceTime weren’t recognizing my phone number. Mario was able to identify an issue with my SIM card, was able to navigate AT&T processes to fix the issue within my family plan, and then helped with an upgrade. Not only did he identify the root cause of my problem quickly & efficiently, he also offered really great advice and opinions on phone upgrades and streamlined the process to make it the best possible experience. He hooked it up.
This was hands down the best experience I’ve ever had going in to a phone store with any kind of issue. Both Mario & his other coworker were incredibly friendly, understanding, & helpful. Even if this location is a bit further away than others close to you, it is 100% worth the trip for the level of service you’ll receive.
10/10”
“I really liked this store, the service is super good and above all, the knowledge of the girl who helped me, I think her name is Roxanna, knows a lot about how the Cricket wireless service works; I recommend this location.”
“I fixed my Iphone 15 pro max screen in 15min. This is my second time coming to this store. The guy was so helpful and nice, thank you for quick and good service. Highly recommended.”
“Nate was excellent fixing a complicated situation with separating accounts, getting the best plan and upgrading old phones to maximize savings! He was personable and his customer service was above and beyond. I highly recommend heading into the store because Nate was able to more for me than over the phone or online- worth the trip for the money he saved me!!! Thank you!”
“I love how sweet they were, they gave me a discount on the iPhone 13 Pro Max, and 3 discounted cases. I was really surprised, and the phone was in really good condition(it’s my first time buying from them, and it was great)!”
“Fransisco was amazing! Very helpful and patient. We came in for a new phone and needed everything transferred from the old one. At one point there were two customers after us and Fransisco professionally helped us all. Making everyone feel like priority. Never seemed overwhelmed.”
“Amaaaaaaazing customer service from staff(Diego). He gave great suggestions that led to our solution that he helped piece together. he was top notch!!! Absolutely adored him Thank you AT&T and staff!! <3”
“Many thanks and recognition to Trinity at this location! Due to NUMEROUS internal Verizon errors I had to make SIX trips to this store!
On each occasion I was fortunate to deal with Trinity who took the time and interest to facilitate the many things necessary to undo the Verizon errors. She’s a gem.”
“been to this location twice- store is very clean, smells nice, music is at a good volume. employees are very kind and helpful, and all the ones that helped me spoke both English and Spanish. the only downside is the parking”
“Visited Cellular Mobile Service today on Putnam Pike.
I was locked out of my phone and in a panic...I'm at that age where technology and I are often arch enemies! To the point, as soon as I walked in the store I was met with a friendly smile and a demeanor that suggested my problem was going to be handled confidently.
Dave , in no time, identified the issue and fixed it. Dave is a very knowledgeable and trained technician and I was fortunate to have benefitted from his professionalism. His fellow.associate Jay was equally courteous. Who ever the owner is at Cellular Mobile ( Putnam Pike location) is, i truly hope he appreciates the valuable assets he has in these two gentlemen. Because of this seemingly small exchange, my husband and I are spreading the word to anyone who has need of phone service whether it be repair, phone sales, phone service plans they are your " go to".
Looking forward to doing more business ...Dave took away my anxiety about dealing with cell phone matters and replaced it with trust in great service. Go there before anywhere else. Should be a choice for more than 5 stars!!!”
“Went here expecting to have to buy a new phone because mine wasn't charging. Instead of doing what any store would have done and sold me a phone I didn't need, the owner took the time to clean my charger port out. Now my phone works like new. I will definitely be coming here when its time for an upgrade. 10/10 customer service!!”
“What an incredible experience I had this last weekend at this store! Vidal was amazing, patient, kind and informative. He really knows customer service through and through!! In a world where soft skills like that are so hard to come by, Vidal is a shining star and an exemplary store manager. Thank you, Vidal!”
“I stopped by today, thinking that I needed to get my charging port replaced. The man behind the counter said nope, I just needed to have it cleaned out. It took him three minutes to clean it and now it’s good as new. I was expecting to replace the port for 65 or 70 bucks, but he cleaned it for free. I offered to give him some money, but he said I was all set. Excellent customer service!”
“I really usually hate coming to this location the people that are usually there just make you not want to be there && only go when I’m tired to don’t feel like traveling further and it’s close by ..but I went there wed night . When Ashley was working . I had to switch my daughters line to another phone after she broke hers. There was only one person when I got there && within minutes the store filled with 5 more & Ashley was the only one there and it was about an hour to til closing . She was so friendly and helpful to every single customer . She really went above and beyond and made my whole experience great , since I wasn’t happy mt daughter broke her phone to begin with . Thanks again Ashley. Would come here if there were more friendly staff like her.”
“I went to change my phone service to AT&T from Qlink. Just getting in touch with Qlink was difficult. It took a while but through out it all everyone very perfessional and friendly. Even offered a cool drink of water. I am a senior and they were very patient and never made me feel stupid. Definitely a 5 star visit.”
“I went in cause I had questions about the home Internet. Sabrina was soo helpful and knowledgeable! Her customer service nus AMAZING!!! She genuinely cares for people and helping people!! SHE IS THE BEST!!!!! KEEP UP THE GREAT WORK!!!!!”
“My phone's screen was broken so I took it to get repaired. They didn't have mine right away but they told me the price and that it would take 3 days to get therer and it did! Got my phone fixed in about an 1 hour. My phone was low on battery so when I came to pick it up they were charging my phone. Also since I had already pre-ordered my glass screen protector I had it with me and they gladly helped me put it on. Best customer experience ever! Thank you so much!”
“Ron and David were both very friendly and knowledgeable. While waiting for my new phone to be set up, we all had conversation with other customers in the store that was insightful and refreshing. They both maintained a professional attitude and it was a very pleasant experience. Best customer service I've ever received at any establishment. They represented AT&T and themselves with great light. Kudos to Ron and David for holding down the mineral spring ave store!”
“Steve was the bomb. After my wife had the black screen of death and she got a new phone from Verizon insurance, and after the person transferring the data didn't do it correctly, we went to this store, which was the only one that was open!! Luckily Steve was there and transferred all my wife's data and all of her info back on her new phone within 30 minutes. Thanks again Steve!!”
“Have gotten my iPhone 6 and then X fixed here multiple times over the last 4 years, it always takes less than an hour and is very reasonably priced. Great place in the neighborhood, I trust them and would recommend!”
“This is my second time getting a phone fixed here. Given the extent of the damage to this phone, the price was reasonable. He’s fast, personable and knows what he is doing. (Also, for what it’s worth, I got there super early and he was open and working - contrary to the reviewer who said he wasn’t open on time.)”
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“Jenifer helped me out yesterday and was super helpful and fast when I was purchasing a new phone. My new phone works great and the whole process took less than 15 minutes. Will come back!”