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March 2024 by Casey W
Thr store should be open at 7 am on saturday, by 7:15am, it was still closed, therefore I left to the gas station Couche-Tard.
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March 2024 by Tony
The night workers are very slow , rhey treat the customer very badely and deneid me service and assistance for no reason , the staff is absolutely rude , and honestly i always prefer couch-tard for the good treatment and friendly service but all i got here was being humiliated and degraded just because I'm still new here , i don't recommend coming here at all , the staff are the worst i found in all of canada
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January 2024 by BOUDI AK
Something i was wondering about that in the multiple times that i have visited everytime it is near closing time 15 mins +- they don’t allow me in. So my suggestion that the closing time should be edited.
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December 2023 by Magalie Charette
Their employees do not speak French, this is unacceptable.He doesn't understand what we say to them, and we have a lot of difficulty with their products.I don't advise!
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October 2023 by J. N
Convenient
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October 2023 by Chris Jin
My 24-hour convenience store is not open 24 hours, there is no reason to come here, the local Chinese one closes at the same time and costs less.
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August 2023 by Hamad
During my recent visit to this Couche-Tard store, I encountered a significantly different experience compared to my previous encounters with the franchise. The interior layout of this particular store was noticeably lacking in terms of space optimization and effective organization. Navigating through the store proved to be a challenge as items appeared to be scattered without a clear and logical arrangement. This lack of organization contributed to a sense of confusion and frustration, making it difficult to locate the items I needed efficiently.Moreover, the staff members at this store left a negative impression due to their overtly rude demeanor. Interactions with the staff were met with impatience and an overall lack of willingness to assist. This marked departure from the customer-friendly atmosphere I had encountered in other Couche-Tard locations was disappointing and detracted from the overall shopping experience. The staff's behavior not only hindered my ability to locate items but also left me feeling unwelcome and unappreciated as a customer.The stark contrast between this poorly organized store and the previously mentioned well-designed establishment underscores the importance of consistency in maintaining brand standards across all locations. An organized and optimized interior layout greatly contributes to a seamless shopping experience, allowing customers to find products effortlessly. Likewise, courteous and helpful staff interactions play a crucial role in cultivating a positive atmosphere that encourages customer loyalty and repeat visits.In instances such as this, where the store's infrastructure and staff behavior fall short, it becomes imperative for the management to take corrective action. Regular training sessions for staff members in customer service and effective communication can help bridge the gap and ensure a more consistent and pleasant shopping environment. Similarly, revisiting the store's interior design to enhance space optimization and product placement could significantly improve the overall customer experience.In conclusion, my recent visit to the poorly designed Couche-Tard store highlighted the significance of a well-organized interior and courteous staff interactions in fostering a positive shopping experience. While this particular encounter was disappointing, it serves as a reminder of the brand's potential to deliver exceptional customer service and efficient store layouts. It is my hope that the franchise will take necessary measures to rectify these issues and ensure a more consistent and enjoyable experience for all customers across their various locations.
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June 2023 by Richard Bergeron
Nice friendly guy. Thanks and the hot chocolate was good
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June 2023 by Mukuntha kumar Sridhar
One of the worst places where it's general closing time is 11pm but they close by 10.55pm. when you ask them about the same they will treat you very badly. Do you think this is the customer service you provide? Date:25th June. Even I told them it's just one item. They kindly told me to go away.
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May 2023 by Kelev Qadesh Reuben
(Translated by Google) Today. I made myself a coffee this morning and the cash register had a technical problem due to power outages. The employee threw the coffee that was made, and that of all the other customers .... instead of selling it to us for cash because he did not know the price according to him! He could have left it to us at worst! Really frustrating!(Original)Aujourd'hui. Je me suis fais un café ce matin et la caisse à eu un problème technique due aux pannes de courants. L'employé à jeté le café qui était fait, et celui de tous les autres clients.... aux lieu de nous le vendre cash car il ne savait pas le prix selon ses dires! Il aurait pu nous le laisser au pire! Vraiment frustrant!
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February 2023 by Viviane Marco
(Translated by Google) night owl store on Alexis-Nihon is super well organized, clean, well divided.The manager Brigitte is attentive, cordial and answers my questions in a positive way.I am always well served by the other employees(Original)magasin couche-tard sur Alexis-Nihon est super bien organisé, propre, bien divisé.La gérante Brigitte est attentionnée, cordiale et répond à mes questions de façon positive.Je suis toujours bien servie par les autres employés
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January 2023 by Cappy Tenko
Bought a pack of gum that’s usually maybe around 3 dollars and they charged me 8 dollars :/
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January 2023 by Mehdi Tazi
(Translated by Google) Situation: I arrived late at 10:56 a.m. then I rang the doorbell to be opened suddenly, the arrogant and very mean staff looked me straight in the eye and decided not to open the door for me. to waste time and towards the end, he told me very badly (knocks on the door very hard and shouts at me) to leave because the convenience store went closed when he could open the door for me a very long time ago. In conclusion, I find this gesture inappropriate and disrespectful. I would also like the store to be open longer.(Original)Mise en situation:j’étais arrivé au couché tard à 10h56 ensuite je sonne à la porte pour qu’on m’ouvre soudainement,le personnel arrogant et très méchant me regarde droit dans les yeux et décide de ne pas m’ouvrir la porte pour perdre du temp et vers la fin,il me dit très méchamment (frappe sur la porte très fort et me crit dessus)de partir car le dépanneur allé fermé alors qu’il pouvait m’ouvrir la porte il y’a très longtemps.En conclusion,je trouve ce geste déplacé et irrespectueux.J’aimerais également que le magasin soit ouvert plus de temps
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December 2022 by Sm
they have a really rude manager which explains why they're always struggling with finding employees to stay. They have been short staffed for several months now
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November 2022 by Ярослав Савченко
(Translated by Google) I pooped so well there, I advise everyone to this store(Original)я так хорошо покакал там ,всем советую этот магазин
