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August 2023 by Saeed
Very nice and caring customer service.
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April 2023 by Meriem EL fassi
Bonjour, j’ai été au magasin samedi matin pour acheter deux jeans. J’étais servi au début par une gentille fille qui m’a ramené mes tailles. Après l’essayage, il y avait juste un jeans que j’ai aimé. Après, je suis retournée pour voir d’autres modèles afin de choisir le deuxième. J’ai demandé à une employée pour me chercher la taille d’un jeans qui est en haut. Elle m’a fait avec SA MAIN et SON VISAGE un signe comme quoi demerde toi. Elle n’est pas venu me servir.j’étais TELLEMENT choqué de son GESTE car ma demande fait partie de sa job. C’était une femme un peu âgée avec des lunettes de vue noir. J’ai signé l’incident à la dame qui était à la caisse et j’ai perdu ? l’envie d’acheter. Je trouves mon expérience dans ce magasin c’est la pire.(Translated by Google)Hello, I went to the store on Saturday morning to buy two jeans. I was served at the beginning by a nice girl who brought me back my sizes. After the fitting, there was just one pair of jeans that I liked. Afterwards, I went back to see other models in order to choose the second one. I asked an employee to get me the size of the jeans that are on top. She made me with HER HAND and HER FACE a sign that f*** you. She did not come to serve me. I was SO shocked at her GESTURE because my request is part of her job. She was a slightly older woman with black eyeglasses. I signed the incident to the lady who was at the checkout and I lost ? the desire to buy. I find my experience in this store to be the worst.
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April 2023 by Caroline Hilario Santos
Seeing my husband being a victim of racial profiling due to the Levi's store at Montreal Premium Outlet has forever hurt the image I have of the brand.We were shopping there today and found a belt that he liked. He tried it on, it had a nice fit and look, and we put it back, thinking we'd shop around and come back if that's still our top choice. At no moment while we were at the Levi's store did any employee greet us or offer us some help.However, they sure did find the time to send an associate to follow us to a different store, claiming that he stole the belt he tried on. He has to open his coat and lift his clothes in the middle of that store to prove his innocence.This is utterly unacceptable.Right after, we returned to Levi's to understand why that happened, and the store manager dismissed the situation. Needless to say, I am very disappointed and do not intend to shop at Levi's again.
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March 2023 by Typh Rbn
Excellent service à la clientèle de la part de Carolann la vendeuse qui nous a très bien conseillé! ?(Translated by Google)Excellent customer service from Carolann the saleswoman who gave us very good advice! ?
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February 2023 by Maude Provost
Vaste choix de jeans, on m’a bien conseillé, on m’a amené les tailles à la cabine si quelque chose ne me faisait pas/ne convenait ps et les conseils reçus se sont adaptés quand j’ai précisé la coupe/couleur que je voulais/style de jeans/promotions en cours. On est arrivé à 30 minutes de la fermeture et reparti 15 minutes après (désolée encore )! Mais service A1 de l’employée sur le plancher et la superviseure je crois! On est tous repartis avec minimum 2 jeans! Personnellement, je ne porte que des jeans Levis; leur jean est durable, un peu plus épais et les tailles hautes sont vraiment hautes!(Translated by Google)Wide choice of jeans, I was well advised, I was brought the sizes to the cabin if something did not suit me / did not suit ps and the advice received was adapted when I specified the cut / color that I wanted/style of jeans/ongoing promotions. We arrived 30 minutes from closing and left 15 minutes later (sorry again )! But A1 service from the employee on the floor and the supervisor I believe! We all left with at least 2 jeans! Personally, I only wear Levis jeans; their jeans are durable, a little thicker, and the high waists are really high!
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December 2022 by Aymeline Marie Liliane Hoareau
(Translated by Google) Attention to customer serviceTo be blown over because we ask for a size that is at the top when the saleswoman is already on the scale and then come back and she is still not happy that we ask her for a sizeHaving said thank you for helping me will you have the size and she answers you with we say pleaseI haven't finished talking(Original)Attention au service à la clientèleSe faire souffler dessus parce qu’on demande une taille qui tout en haut alors que la vendeuse et déjà sur l’échelle et puis revenir et qu’elle soit tjs pas contente qu’on lui demande une tailleAvoir dit merci pour m’aider est ce que tu aurai la taille et elle te répond avec on dit stpJ’ai pas fini de parler
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November 2022 by Spike Nexus
(Translated by Google) No particular comment on the shop apart from having been well received / served by the saleswoman, even though I hadn't found what I was looking for. This does not mean that the shop was poorly stocked!(Original)Pas de commentaire particulier sur la boutique à part avoir été bien accueilli / servi par la vendeuse, même à défaut d'avoir trouvé ce que je cherchais. Cela ne signifie pas pour autant que la boutique était mal approvisionnée !
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November 2022 by Annie Botrel
(Translated by Google) Prices have increased by about $10On the other hand, the sellers are very pleasant.(Original)Les prix ont augmentés d'environ 10 $Par contre les vendeuses sont très agreables
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October 2022 by PAWANPREET KAUR
I bought two pairs of pants. Sylvie helped us with that. She is best at costumer service very kind and polite.
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August 2022 by K. P.
Entrée refusé avant 10 min de la fermeture pour un remboursement d’article sous prétexte que la caisse serait déjà fermé. Elle m’a dit de revenir un autre jour tout en sachant qu’on le ferait pas(Translated by Google)Entry refused before 10 minutes from closing for a refund of an item on the pretext that the checkout would already be closed. She told me to come back another day knowing we wouldn't
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August 2022 by Karine “Karine”
(Translated by Google) Nice choice but long live the increase!!!(Original)Beau choix mais vive l'augmentation !!!
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August 2022 by Kubra Pelit
(Translated by Google) Entry refused before 10 minutes from closing for a refund of an item on the pretext that the checkout would already be closed. She told me to come back another day knowing we wouldn't(Original)Entrée refusé avant 10 min de la fermeture pour un remboursement d’article sous prétexte que la caisse serait déjà fermé. Elle m’a dit de revenir un autre jour tout en sachant qu’on le ferait pas
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June 2022 by Alexandra Meunier
Service degueulasse
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May 2022 by Marc-Olivier Arsenault
(Translated by Google) Very good service but vrm over price for the quality of the jeans(Original)Très bon service mais vrm over price pour la qualité des jeans
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January 2022 by chama alami
(Translated by Google) Customer service is good but watch out for scams! Big promotion poster, I spent 1 hour choosing the jeans and when it was time to pay, oops! The jeans you have chosen are not included in the promotion! Yet the poster was well above the jeans but does not apply to all! Obviously no precision from them before I spend 1 hour to choose! They tell me at the end! Very disappointing and borderline illegal!(Original)Le service à clientèle est bon mais attention aux arnaques! Grosse affiche de promotion, j’ai passé 1h à choisir les jeans et au moment de payer oups! Les jeans que vous avez choisi ne sont pas compris dans la promotion! Pourtant l’affiche était bien au dessus des jeans mais ne s’applique pas à tous! Évidemment aucune précision de leur part avant que je passe 1h à choisir! On me le dit à la fin! Très décevant et limite illégale!
