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January 2024 by Alexandre Contreras
Super good service, nice stock, good quality! More expensive than a place like Walmart, but the quality is there.
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December 2023 by Mark K
I normally don’t write a review, but I have to. The staff on the phone told me they would have to put me on hold for several minutes and never came back to me. Then when I call them again, just automatically put me on hold after I spoke to them in English. Is this for real? This is such terrible service. Please be more professional and mature when dealing with customers.
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March 2023 by Lucie Lapalme
Thank you for the polor fleece sheets on sale.
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March 2023 by Pascal BAILLOU
(Translated by Google) The store is jumbled up and it is very complicated to get an order made by mail order.(Original)Le magasin est pêle-mêle et il est très compliqué d'obtenir une commande faite par correspondance.
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February 2023 by Ivo C
One of the worst customer service experiences I have ever had. Showed up to pick up an online order and it wasn’t busy. Gave them the order number and it took them thirty minutes before I simply gave up and asked for a refund. It was not a staffing issue since there were four people milling about not doing much of anything. While I asked for a refund, I didn’t end up getting one (because it was an online order). So on top of not getting my product, I didn’t get reimbursed, had to wait half an hour and the person working there showed zero interest in resolving the problem. Meanwhile my husband waited in the car with three crying kids because an extremely basic item pickup (ALREADY PAID FOR) could not be completed due to utter incompetence. Massive avoid. Won’t be shopping at Linen Chest again and will now have to deal with the *wonderful* online reimbursement process during work hours thanks to the in store incompetence. No thanks.
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January 2023 by Robert Chabot
(Translated by Google) Good service and very large selection of products.(Original)Bon services et très grande sélection de produits.
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January 2023 by Michael Revill
Linen Chest is a household store selling everything for your bedroom and kitchen with other decorative goods for your home.
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December 2022 by Amina Abbassi
(Translated by Google) Bad experience. I placed an order in store thinking it was going to take 3-5 business days for it to be ready for pick up at their store. 3 weeks have passed and still nothing. Every week I go to the store, no one says who received the truck today and that our order was going to be ready this week. And to date still nothing. I came by yesterday to buy a gift and see where my order is made. When I'm shopping, an employee named Pierre comes up to me, telling me if everything is okay for me. I told him yes that's fine thanks and that I didn't need any help. So it says when you will be at the cashier, tell the cashier that I helped you and my name is Pierre. When he didn't even help me. Returned to the cash register, he goes to see the cashier and he tells her it was I who helped this lady. I understand that he is looking for his commison but he didn't even help me. Then I ask the cashier if my order is ready, she answers me not yet. I told him that it was not possible to wait so long for nothing. She tells me we are short of staff, if you know someone to help us !!!! except that it is not my problem. She didn't have to answer me so curtly. She tells me if you want to cancel your order you can do so. I tell him OK I will cancel it. At the same time I see Pierre watching if I was going to say that he helped me. I didn't feel harassed. I then decided not to purchase the item. In summary in this store, I was suggested to cancel my order if I was not happy and because of this Pierre, I did not buy the gift I wanted. I'm really disappointed.(Original)Mauvaise expérience. J'ai passé une commande en magasin en me disant que cela allait prendre 3 à 5 jours ouvrables pour qu'elle soit prête à être ramassée dans leur magasin. 3semaines sont passées et toujours rien. A chaque semaine je passe par le magasin, on ne dit quin a reçu le camion aujourd'hui et que notre commande allait être prête cette semaine. Et à date toujours rien. Je suis passée hier pour acheter un cadeau et voir où est rendue ma commande. Au moment où je magasine, un employé nommé Pierre vient m'aborder, en me disant si tout est correct pour moi. Je lui ai répondu oui ça va merci et que je n'avais pas besoin d'aide. Alors il ne dit quand vous serez à la caisse, dites à la caissière que je vous ai aidé et que mon nom est Pierre. Alors qu'il ne m'a même pas aidé. Rendue à la caisse, il va voir la caissière et il lui dit c'est moi qui ai aidé cette madame. Je comprends qu'il chercher sa commison mais il ne m'a même aidé. Puis je demande à la caissière si ma commande est prête, elle me répond non pas encore. Je lui ai dit que c'était pas possible d'attendre aussi longtemps pour rien. Elle me dit on manque de personnel, si vous connaissez quelqu'un pour nous aider !!!!sauf que ce n'est pas mon problème. Elle n'avait pas à me répondre aussi sèchement. Elle me dit si vous voukws annuler votre commande vous pouvez le faire. Je lui dis OK je vais la canceller. En même temps j'aperçois Pierre guettait si j'allais dire qu'il m'a aidé. Je ne suis sentie harcelée. J'ai décidé alors de ne pas acheter l'article. En résumé dans ce magasin, on m'a suggèré d'annuler ma commande si je n'étais pas contente et à cause de ce Pierre, je n'ai pas acheté le cadeau que je voulais. Je suis vraiment déçue.
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December 2022 by Carol Lachance
(Translated by Google) I placed an order online. When I went to pick up my purchase, I waited 25 minutes in the store. Poor customer service.(Original)J'ai passé une commande en ligne. Quand je suis allée chercher mon achat, j'ai attendu 25 minutes dans le magasin. Service à la clientèle médiocre.
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December 2022 by Manon Chartrand
(Translated by Google) Some employees lack respect for customers, it's very unpleasant to do business with them!(Original)Certaines employées manquent de respect aux clients, c'est très désagréable de faire affaire avec eux !
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October 2022 by Afifa Rahmatullah
Bad customer service, the lady at cash register didn’t know how to serve the customers.
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June 2022 by Supunsa Tikkie
Love this store but it’s too bad that I didn’t get help from any staff as needed. The girl at the cashier called out twice but no one came to help even though there’re only a few customers in the store. I still made a small purchase just because I love the stuff and hopefully they’ll improve their customer service in the future.
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April 2022 by Maggie Holmes
Great service a favorite store for me
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March 2022 by Battletank2014
Unique items high cost but very nice
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March 2022 by Julie Guevremont
Went there looking for candles, found some nice ones for 3$ each. The store's pretty big and the prices are reasonable.
