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January 2024 by Charlie Boyle
Highly Recommended Family-Owned Business!!My young daughter, who lives alone 1,200 miles from home, went to Kraft's after her car was badly damaged in an accident. They not only repaired her car as-good-as-new, but they treated her with kindness & concern, they saved her money by researching best-priced parts, and even referred her to a Car Rental Company that would rent to someone under age-25.Thank You Bob & Tracy Kraft, you are fine people who run a fantastic Business!
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September 2023 by alex vigh
Everyone there was very helpful and Rob made sure that we knew what the problem was and fixed it quickly. We were in and out in less than an hour!
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February 2023 by Daniel Fernandes
Little tucked away gem! I was looking for quotes for fixing the side view mirror on our Sienna and came across Kraft's on Google. I decided to give it a try since I really favor small business and family owned enterprises. I was very impressed from my first phone call to the in-person estimate. They lady at the front desk is really pleasant and Bob the main guy is very personable and astute. They fixed my mirror temporarily while the part is ordered. The estimate was reasonable and I will definitely use this business again.Services: Electrical
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January 2023 by R Ljr
Went here to check availability for them to repair one of my vehicles that was hit. Ended up dropping off same day and my vehicle was repaired in less than a week. They did a great job and I'm thankful that I went there. Will return in the future if needed.
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January 2023 by Marissa Okoli
I've never written a review, positive or negative, in my life. But if I could give this place 8/5 stars, I would!! They saved me $2500 another place quoted for totally unnecessary work.I scraped the side of my car pulling too close to the side of the garage. Got a quote for complete repainting of the affected panels and work reshaping the metal to restore a bevel that had been "destroyed". Eye-popping $2500 they said.Wanted to get another quote, so I came to Kraft's Autobody & Repair. They took one look at my car and were like, oh, that's nothing. What??? Apparently the paint scraped wasn't the car's! They take a rag to the "extensive paint damage" with some cleaning solution, and bam. Car is good as new. Nary a scratch! And that bevel that the last place said they would have to "reconstruct?" Just some slight deformation of the metal, but if you weren't comparing sides, you'd never know, since it was still intact!Go drive your car, he says. I still get a quote for the bulge, and he gives me one, but insists I just leave it alone. The man just saved me $2500 and wouldn't accept a dime! Even when I insisted on giving him something! I will never go anywhere else!
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October 2022 by Nicholas Frasca
The owner Bob is a genuine class act.Before I went to Bob, I took my vehicle to Service King for an estimate-Big mistake! They insisted my existing bumper couldn’t be repaired and wanted to charge me $2,500 to replace it.Thank goodness I went to Bob for a second opinion. He was honest with me and couldn’t have been more friendly. He repaired my existing bumper on the spot and it only took him a few minutes. Bob saved me a couple thousand dollars….I will forever be grateful and am customer of Bob’s for life!Service: Body & Trim
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October 2022 by Delano Kaisner
They were great, went in to get an estimate. Bob came right out and looked at the situation. Got the price, went inside and she set me up with an appointment. It'll get the five stars when I see the paint job. They were great though.
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June 2022 by Tina Roman
Hands down the best in town.Bob did exceptional job to my vehicle after car accident.They work well with all insurance companies and go above and beyond.Fortunately he found issue with my car during his own pre inspection where most May have let it slip byGo to Krafts for all your vehicle needs.Car looks better now, than when I brought it at the dealership
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May 2022 by Nate
Friendly staff, fair prices, and quality work. Highly recommend checking them out.
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November 2021 by Dave S
Always great quality car work, me and my family all have had our cars repaired there. We drive from Lancaster County to West Chester because they're THAT good.
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October 2021 by Ryan Farrell
Best body shop in the area. The people are amazing. Love this shop!
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May 2021 by Shaun Patel
Kraft's Auto Body is a fantastic shop, Bob the owner is a craftsman and worked on a 35 year old project truck for me. He did what needed to be done, was skilled in rust removal, welding, structural, body and paint work. He and Tracy kept me up to date with progress and the finished product couldn't be better. Given the work and craftsmanship he put into my classic truck I would not hesitate to trust him with standard body shop work.
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May 2021 by Jonathan Mish
Highest recommendation. Always quality work. Friendly service. Won't go anywhere else.
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March 2021 by Bella Karam
?? just wait till you see it all put together. I loved being updated throughout the whole process
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December 2020 by Kaitlyn trasatti
This company is wonderful. They not only make the customer feel at ease but they also provide exceptional service and will go above an beyond for the costumer at no cost. These professionals are extremely humble and are super friendly. I highly recommend!!!
