-
June 2021 by Elizabeth Nace
This branch and I got off to a rough start but after voicing my concerns they made a strong effort to make things right with me. I am pleased with their responsiveness.
-
July 2020 by Jesse L
I have been with this bank most of my life. BBT is the newest owner -- after several preceding banks. Although I was skeptical, BBT has done a good job of transitioning & taking care of all existing customers. Matt, one of the bank managers does a great job & works very well with his co-workers. He & Nick have done a great job setting up several of my employees with accounts. Rob, Ginny, Kelly & Debra are always super kind, respectful & helpful, whether it is a walk in deposit, question, or a call-in concern. They are always quick, efficient & provide wonderful service. Glad to be banking with people like that. The whole group does an excellent job.Update 2020 -- Continuously impressed with the time & care the staff @ this West Chester, PA branch put into any & all requests I have. They look into all my questions and get me answers right away. They do a great job -- from Matt (bank Manager), to my account rep (Nick), to any bank tellers. I look forward to seeing them all again once we get through COVID-19.
-
January 2019 by Victoria Fell
It's a wonderful bank and the staff is very nice and kind..
-
October 2018 by Nick Custodero
Just another trash hole bank, might as well be called Wells Fargo V2. Don't tell me about the laws that are really just your own garbage policies, get your facts straight before spewing nonsense. Steer clear of this trash factory at all costs.
-
February 2018 by Jesse Lockard
I have been with this bank most of my life. BBT is the newest owner -- after several preceding banks. Although I was skeptical, BBT has done a good job of transitioning & taking care of all existing customers. Matt, one of the bank managers does a great job & works very well with his co-workers. He & Nick have done a great job setting up several of my employees with accounts. Rob, Ginny, Kelly & Debra are always super kind, respectful & helpful, whether it is a walk in deposit, question, or a call-in concern. They are always quick, efficient & provide wonderful service. Glad to be banking with people like that. The whole group does an excellent job.
