October 2021 by Linda Monger
The store is neat and clean. The young man at the register was very pleasant and helpful. He installed my wiper blades with an attitude that conveyed he was happy to help.
September 2021 by Casey Lehr
Fast and friendly service. Always willing to go the extra mile. Knowledgeable staff.
September 2021 by Jamar Bowers
Great service. I feel so bad for the employee holden, a lady ( karen) had no receipt and wanted a part the employee told her she needed the receipt. She then proceeded to start yelling at him and his fellow Co worker. I feel so bad for him no one should be yelled at like they are not human.
September 2021 by Jason Kimes
Staff was helpfull and friendly, was able to quickly get what I needed.
August 2021 by Liz Graham
My car battery was dead today when I went out to start it up. A roadside assistance company that I pay a membership fee for sent someone out and he diagnosed my old 2002 Subaru Outback with needing a new battery. He quoted me a price that was IMO astronomical but I had a full day of things to do so I agreed to let him change it.As he was trying to change the battery he wasn’t able to take a tie down thing apart. So he said ‘“take it to somewhere like Auto Zone” because they can replace the tie down part.Thanks so he gave me a charge and I went on my way and 5 mins later I was at Autozone.I was greeted by an employee named Holden. I started telling him about what had just happened and he ran a test for me on my battery. He didn’t get that it was a bad battery, just that it wasn’t charged.While Holden was briefly inside getting something, an employee named Jerome approached me and asked if i was being helped.Holden came out and together they checked my engine and gave me all of the options of what the problem could be. We made a game plan, together. And their battery check said it wasn’t bad it was just uncharged.Because the contractor didn’t tell me to keep my engine running for an hour after he charged it.Holden and Jerome did. They were honest and professional and I will be a life long customer.What a breath of refreshing genuine kindness on a hot day when all my plans were melting.Thank you Holden and Jerome!
August 2021 by mike townsend
Holden in the west chester store #6424 is literally the best person EVER. Not only is he friendly but he is knowledgeable and has excellent customer service. I used to go elsewhere. But with guys like him I am only coming to auto zone
July 2021 by Ed Campanile
Great selection and helpful staff to help keep your vehicle looking and running right.
July 2021 by Marie Voelker
Always have what u need, very helpful staff.
July 2021 by Tony Melvin
Kay, OK really stepped up to the plate when my order went to the wrong store and she gave me an upgraded parts for the same price and really help me in a pinch
July 2021 by Jose “Pepito” Escobedo
I understand what you're saying, but I don't think it's about meeting expectations, it's just about being courteous regardless of whether you've had a bad time or a bad day as a store associate.
June 2021 by Michaela Gardner
Staff was super helpful and they've got great deals!
June 2021 by Juan G. Mendoza
Always Clean, Organized,friendly staff, if they don't have the parts that you are looking for they would look around to find it. Good prices too. Also they open 7:30 am till 10 O'clock at night. Super convenient ?.
June 2021 by Krysten Jefferis
Very helpful employees! Got me on the road in half an hour.
May 2021 by Bruce Wayne
Ill start off by saying im black myself. The small short black woman with braids and glasses that works there has to be the rudest individual. Poiinting fingers at customers and openly saying she has problems. Claims she knows what she is doing but i get a different answer the following day. Makes no sense and she needs to be demoted.
March 2021 by Sam Mikhail
Good, clean and well organized place. Good selection and helpful staff.