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February 2024 by Marjorie Johnson
Jason was very helpful, friendly, polite, and professional. He made changing carriers and getting a new phone easy.
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February 2024 by Jonny Aguilar
Very nice person and helpful to any questions you have to know about your service thanks for helping me to get my new phone
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December 2023 by Dana Wells
I have been a customer with AT&T for over 20 years with not so great to ok customer service. However, my experience at ALLIANCE MOBILE - PA WEST CHESTER in WEST CHESTER, PA. With Sales Rep Jason G, the first time at this location, was exceptional! Jason did not let his rough morning opening experience, employees not showing up, with myself and children standing at the door, affect our experience and was over the top helpful with our large purchase and limited time on having to be out of the store for a scheduled event. Jason was extremely knowledgeable of all product offerings, humorous personality and showing a genuine interest on meeting all of our needs in the short time constraint that we were on. Jason truly made us all feel welcomed and provided all assistance we needed with a smile! I have never had this experience in 20+ years with AT&T. Thank you Jason G for your attentiveness, knowledge of all product offerings and hospitality that you provided my family with!
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November 2023 by Adam Lowe
Jason was super helpful and easy to talk to when comparing phones. We picked one out and i was out the door in no time. Thank you Jason
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July 2023 by Jane Mauer
I can’t say enough about the great attention I was given at the AT&Tlocation in E Bradford
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May 2023 by Casey Beale
Chris is hands down the best! Kind. Funny and patient. Definitely recommend!!!!
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April 2023 by Liz Graham
Camari was a fantastic help. He was knowledgeable and honestly a great example of excellent customer service.5 stars.
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March 2023 by Sylvie Ashby
I had the best experience in years! Not pushy, very informative, patient and attentive to all my demands regarding my upgrade to a new phone.The store manager, Averi was very knowledgeable and the staff was helpful and welcoming. Highly recommend ?. Thank you!
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February 2023 by Ryan Long
Had a great experience upgrading my phone at the store. Averi did a great job at explaining all of my options and even let me know about a few discounts I may be eligible for. Highly recommend going in and speaking with Averi
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February 2023 by Ami Amada
Averi K. Was outstanding, she helped me to troubleshoot a situation, guided me through the arduous process of speaking with Apple and further assited me in rectifying my phone's issue. Bravo for her knowledge, understanding and patience
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January 2023 by Abigail Wright Cohen
Got everything I needed done in a short time and with a person who knew her stuff well. First time I have felt positive about ATT.
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October 2022 by Val Ward
I had to get a new phone fast because I worked the next day. Matt made sure to make thr experience as smoothe as possible.
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September 2022 by Valonia Vasquez
I love this store. The people are always so nice and very friendly.
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September 2022 by afroman
Clear, very understanding of the promos and just everything I needed help with. Def best experience and easiest experience I’ve had getting a new phone. Very friendly.
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September 2022 by Rhona Epstein
Matt went above & beyond to help me. Honestly I haven’t seen this kind of customer service in most businesses these days. If you need help with AT& T I’d suggest going to this location even if it’s not in your area. It’s so nice to have a person take their time to make sure everything is done right with a great attitude.
