-
February 2024 by G I
Hard to schedule.Staff either refuses or is not knowledgeable about tint waivers, law or requirements. The rep with tattoos on the arms said "it's between you and the state" . Wow very helpful, only some basic info . Had to do a lot of research to even find out, what is the form from dmv that needs to be filled out by the doctor. They do this stuff all the time , but act as if they don't know . Unpleasant customer service skills.It was months of delay between registration and inspection, and issues with scheduling. At the end when u provided the dmv paper , he couldn't confirm if everything looks good , he just wanted the form , closed enough I guess .
-
February 2024 by Linda Davis
My sister and I were at the airport with a dead battery last week. A great guy jumped us and I called AAA on our way home. Klaus answered the phone. He was so kind. He told us to come straight in and he would take care of us immediately. He did just that!! Bryan installed a new one . He was kind, too!!
-
February 2024 by Brandon Thomas
Wasted 2 tows because AAA was supposedly able to diagnose my car for free with my membership,after replacing the parts they told me are bad my problem still was there,called back and talked to Brian and was told they can not diagnose my cars because technicians are not qualified,they are not able to diagnose electrical issues,or no starts for a car..i wouldn’t recommend bringing your car to a place that is not able to test fuel pumps or anything other then an oil change..go to pepboys next door and save yourself the head ache they are able to diagnose vehicles and don’t turn you away because you are using. Your membership..Brian told me they would not waste time diagnosing a car for free even though it was from my membership..it’s a shame
-
October 2023 by Ken Perna (he him)
They honored their 2-year warranty on the car repair that failed again!!
-
October 2023 by Sam Mendenceno
As an older man, I don't know much about cars. When I brought my car in for service the man I spoke with was very patient with me and explained everything that needed repairs on my car. Another shop had said I need other repairs, but Klaus explained what I really needed, saving me a lot of money. As I am on a fixed income, that was very important. Honesty and integrity are why I will only use AAA from now on.Service: General repairs & maintenance
-
October 2023 by Coya Claud
A man named Klaus at triple A was so rude the premiere membership was misleading and and false it only covers 100 miles of tow but that's a one time thing so if you get a tow for 20mi under premiere membership that's it's you can not use the rest of the miles you have left on any other tows they will charge you I had a flat tire which is covered under my membership and offer a discount 10% off of labor when the membership states that the you get discount tires too but that is also false information the tires are actually almost 140.00 per tire not to mention you still would have to pay for the labor while the membership is not a lot of money per year it is filled with a lot of fraudulent information and false advertising which is probably illegal in most states but hey who am I to judge but just a friendly reminder make sure you read your triple A membership because your paying for services that you don't actually get and are overcharged
-
September 2023 by Cassia Da Silva
I want to thank the insurance agent Diane Smoczynski for helping me saving money on my vehicle insurance. I have been with Progressive for a couple of years and Diane was able to find me a better quote, cutting my insurance premium by half. Thank you Diane!Services: Tires
-
September 2023 by William Ritchie
Great experience. Quickly attended to my wife and I. We were treated very well. Highly recommend stopping in and seeing the super staff.
-
July 2023 by James Wheeler
I've been driving now for more than 3 decades and have put many 10s of thousands of miles behind me. In that time I've never been away from home and had to "call for a tow". But when I did, I was only a few miles away from the service center. I called them first to give a heads up, then talked to AAA. The whole process was fairly painless. They didn't have me up and running the same day, but the next business day I was back in business, with repairs correcting someone else's mess-ups. Very thankful to the staff.
-
July 2023 by Victoria Ulrich
Just visited them today for finger printing after a terrible experience at another IdentGo location yesterday. Could not have been happier with our experience. The lovely staff got us in and out very fast, the location was easy to find, good parking, and clean and organized location, and the staff could not have been more professional and kind. Will drive the 40 mins to get there anytime.
-
May 2023 by Stephanie Stranix
I would like to leave a review for Diane Smoczynski at Weat Chester AAA. Thank you for your diligence and patience with finding me a great car insurance quote! You were a total breath of fresh air to work with. Thank you again!
-
May 2023 by William Donahue
I almost never write reviews. We went to this location to do a title transfer, and received exception service from James G. It was an out of state title, which made things more complicated, and due to our own error, we had to call our insurance company (twice) to get the insurance right (and James waited patiently while we did this). He walked us through every step of the process, and was incredibly thorough in with the requirements for the out of state title.
-
April 2023 by nordictat2
Friendly staff and got what we needed done in a timely manner. Shout out to Brian who took great care of us during check in and out with our car. ?
-
March 2023 by Amanda M
Came for identogo. After waiting 20 minutes past my appointment time, I had to leave for a job interview. Also checked the website and my appointment was no longer there.
-
February 2023 by Kevin R.
Went in for state inspection. Desk staff and mechanics very helpful and fast service. Place was clean and felt comfortable being there. Definitely recommend having service there.
