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May 2022 by Cody Gross
They do not rent tools despite saying they do if you need tools drive the further distance to Bridgeville and save yourself the frustration
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November 2021 by Rebecca M.
I'm a regular. As a homeowner I feel like you gravitate toward lowes, or HD. I'm definitely a Home Depot girl. Their paint selection is great, high quality. They always seem to have good deals floating around, and we prefer their brand when making electrical upgrades.
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March 2021 by Karla Ball
Customer service was awful. They were rude and making distasteful remarks to me as if I was stupid.
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February 2021 by Beth F.
I've always found the Home Depot in Washington to be a very nice p,ace for my home improvement needs. The store is always clean and organized and the staff VERY helpful. If they don have what I need in stock, I order on line and pick up in the store within a few days.
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January 2021 by George C.
It is unacceptable that costumers and employees are allowed to wear masks that do not cover their nose, and in some cases are down around their necks not covering either their nose or mouth. What is wrong with people?
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September 2020 by Samantha S.
Review purely based on indoor houseplants. This Home Depot has one of the worst selections around this area. Home Depot's across the country are getting some amazing houseplants. Must be the people doing the orders for this specific store. Please order more houseplants!!!
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July 2020 by Barbara Clutter Golein
We ordered a swing and the box was torn and the canopy was dirty with a hole in it. We've been back and forth with them trying to get a new canopy. They don't seem to care!
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July 2020 by Michelle Copechal Cohen
I purchased a Ryobi gas weed wacker in April or May of this year. I do not have the receipt & the only thing that David the store manager would offer me is to send it out to be repaired at cost to me! Had the same problem last year with the same type of equipment but figured it was a fluke so I purchased another one this year to only have the same thing happen again! I guess taking care of the customer is not a part of Home Depot’s policy! I will no longer give them my business! I have been a long standing customer for 20 years & this is how they treat me! I actually was willing to spend more money today to upgrade my equipment but I will take my business to Lowe’s, or ACE hardware! Just an FYI after 30 days Home Depot does not do exchanges but will send your equipment out for a $35 fee to diagnose the problem plus whatever it costs to repair it, which you will pay for when you pick it back up after it being gone for 6-8 weeks! Last year the same type of equipment cost $119 to purchase & repair was $100, for it to not function properly & now I’m in the same predicament!
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June 2020 by Mr G.
Never again will I spend a penny in the store as a learn that the companies confounder will support the bigot trump campaign in 2020.
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April 2020 by Brandy White-Mccardle
Awful Delivery service and customer service! Ordered a $1,709 they didn't feel like bringing it all the way to my house so dropped it off at the end of the rd and left. My husband had to come down the hill and lane with a dolley to push it all the way home. When we finally got the fridge home and unwrapped it was all dented and scratched!
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November 2019 by Kim M.
The flooring department is a hot mess. Disorganized staffing and lack of training. Daniel in the flooring dept is snarky and rude. We were assisted by Clarissa since we had waited for a sales associates for 15 minutes even after I asked other depts to page some one twice to come over, she clearly had little to no idea what she was doing and I was left feeling concerned I actually gave this company my social security # for a credit card. They are never organized and seem to train no one especially in the flooring department. Worst experience and my floors aren't even in yet-can't wait for that fiasco to happen.Canceled floors as I realized my concerns with this place and not ready for a change, manager TC (?) was awesome and understanding.
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July 2019 by Deneen Nelson Rhodes
They are problem solvers! When the Delivery Company RAS Deliveries didn't come through the Washington Home Depot Team stepped up and went above and beyond to make sure I received my order as soon as possible. They actually made me a priority and sent their own guys to deliver and install my washer and dryer. Extra shout out to Reed, Carissa, Drew and Tony for making my delivery happen today. They were extremely professional! I will be going to Washington HD for all of my home needs from now on! Thank you
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April 2019 by Susie Wiles Janosko
The youth program is wonderful. Staff is amazing. Thank you Home Depot.
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April 2019 by Mitch Greco
The absolute worst ordering experience I have every had: I ordered a shelving unit online and was told it was shipped 3 days later. I even got multiple messages saying it was at different location along its way to me, but 4 weeks later I still hadn't received it so I decide to contact Home Depot, only to find out that it was damaged and wouldn't be coming. I was then told that I was refunded the money that I paid 4 weeks prior, yet I still have not been refunded. So perhaps not only the worst ordering experience but also a scam - I suggest any other store, there are literally too many other stores that sell the same products and provide the same service to name them here.
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April 2019 by Mitch G.
The absolute worst ordering experience I have every had: I ordered this shelf online and was told it was shipped 3 days later. I even got multiple messages saying it was at different location along its way to me, but 4 weeks later I still hadn't received it so I decide to contact Home Depot, only to find out that it was damaged and wouldn't be coming. I was then told that I was refunded the money that I paid 4 weeks prior, yet I still have not been refunded. So perhaps not only the worst ordering experience but also a scam - I suggest any other store, there are literally too many other stores that sell the same products and provide the same services to name them here.
