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November 2023 by Kayla Kramer
Wasn't initially planning on it, but ended up switching from xfinity to T-Mobile as my internet and cell phone provider and getting a new phone. Noelle and James were incredibly helpful, patient and professional during the whole process. They were able to answer any questions I had. I would definitely recommend to others looking to switch.
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November 2023 by Miranda Levers
I went to add a line to my service and the sales associate was James. Him and his girlfriend (who also worked there) were all over each and very distracting. He also made me take a router box after I had told him over and over it didn’t work at my apartment. He assured me I could just bring it back. Well I brought it back but the service was still on my account and it was a hassle getting it off.
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May 2023 by S Y
Sasha provided excellent customer service. We had an issue porting number from another carrier. She was able to trouble shoot the problem patiently and effectively. I highly recommend this store!
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February 2023 by Erik Schirtzinger
Great service, thank you Evan Booska you helped us to switch, choose our phones and apply our screen protectors ( hope he sees this )
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December 2022 by Sara Couvillon
The people here are the friendliest of any branch I’ve ever been to. Very very helpful and tech savvy as well. James is super awesome! Great people and service
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December 2022 by Sarah D
Dylan helped me trade in my phone and answered my million questions. He was very helpful and friendly!
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September 2022 by Bo Thorpe
Really excellent service they really know what they're doing the guy you have working Evan is very good at his job very knowledgeable about the phones and services
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September 2022 by Bridgette Turner
Drove down from Ohio to get my phone screen repaired. With my protection it was only $30 which is soooo much nicer than the $200+ I use to pay with other companies. My phone was fixed in about a half of am hour and the employees were super friendly! Would definitely recommend this location
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August 2022 by Jessica Z.
I had the BEST EXPERIENCE here. I cracked my screen in a big way, but I had my protection plan and they were happy to fix it. I had to call them several times getting there because I had no GPS with a broken phone (calling like a maniac from my watch) but they were so helpful and didn't care that I was late. Tim came in, swooped up the phone and told me it would be done in an hour - he was dead on. While I was waiting (and while there weren't other customers that needed help) Josh talked to me about his day and we found out we were both into reptiles. He entertained me with his stories from the reptile rescue. I stepped out to take a call (on my watch) and Tim came out and hand-delivered my phone so I could talk like a normal person. I wish I could give this place 100 stars, they saved my day and I had an absolutely amazing experience!! Thank you, Josh and Tim!
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April 2022 by Katelynn Miller Webb
Noelle was a gem who jumped through several hoops for me in order to get my phone situated. If I have another issue I will drive to this location specifically, they are far more helpful than my local store.
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April 2022 by Kristen Groff
I was having issues with my phone, and Cody the tech was quick, resolved my issue, and gave me more info for device care than I knew existed. Would recommend going here as the whole staff was friendly!
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April 2022 by Marla W
Tech support with Tim and the Customer service With Chris was awesome the whole tech support team as well as customer service at this store is wonderful Kudos to the team
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April 2022 by Tracey Bryant
Tim the tech can handle any issue with your device. Best in the business.
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April 2022 by Andreina West
Tim and Brandon were awesome techs. Great customer service and resolved my issue with no problem and it didn’t take long at all. They were helpful and knowledgeable—overall great experience.
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March 2022 by John Moeller
A++++ Great service and knowledgable staff made for a great experience. Thought I was going to have to spend big money for a new phone but they were able to fix mine like new. Also pointed me in the right direction for my next new upgrade when ready. Would recommend this store to everyone!