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7:30AM - 4:30PM
2013 W Newport Pike, Wilmington
Body Shops
“I recently worked with caliber after my vehicle was stolen from me and recovered with quite some damage. All around this was a great experience, from the front desk to the team of experts that worked on my car. Specially, Drew was such a fantastic help during the process ensuring I was updated every step of the way. Would certainly recommend to people I know.”
“Great job, wonderful customer service. They were kind compassionate and professional. I'm pleased with the work they did. They kept me posted on the progress they were making.”
“Everything about my move-in day was stressful except for getting my u-haul and returning here. I didn’t catch her name, but the woman working helped me and my partner find my car keys when they were lost. She made us feel so much better and calmed our nerves about our first time moving out. If you need a u-haul this is the place!!”
“I am in absolute awe of the work just completed on my Jeep. A road crew had painted a large portion of my Jeep with thick white paint while painting stripes on the road. I thought my Jeep was a total loss. But Preston Auto restored everything, doors, fenders, wheel wells, hubs, absolutely everything. I am so in all of this great crew who did the work and the office staff who worked with me. I highly recommend them for your all your auto body needs. Excellent company, professional staff. My hats off to you! Thank you so much!”
“Had my bumper and fender painted here on my highlander after a wreck and the job was done to perfection. Paint matched exactly and everything looks like it did the day i bought it. Chris and Bill are great guys to take your vehicle to! Highly recommend!”
8AM - 5PM
834 Gap Newport Pike, Avondale
Body Shops
“My Client Robert came into my office to personally face to face thank me for the service Allstate and Service King of Avondale provided to him. He was completely satisfied and grateful for the amount of communication and follow up there was on his claim...as well as the Quilty of the work done! Thanks for being so attentive to my client!Brian RoselliAllstate Insurance”
“I had my vehicle repaired and I couldn't possibly express how satisfied I was with the entire process. The staff was polite and extremely professional. The cost for repair was more than reasonable and the repair was done well and in the time I was told. If you need a repair check them out!”
8AM - 5PM
541 E South St, Kennett Square
Body Shops
“I haven’t had any work done on my vehicle just yet, but I wanted to give a review based on the experience I’ve had so far.
On my way to Kennett Square, I clipped a mailbox after someone in the opposite lane was veering into my lane, and it damaged my car pretty badly. I was in shock and then became a total mess. After running my errand, I did a google search of body shops in the area and stumbled across Mercer Auto Body. They have tons of great reviews and all of the body shops in the Coatesville area are either chains/franchises, or shops that do shotty work. I walked in crying and both people in the office were SO kind. They took some information from me and verified that they had worked with my insurance company in the past. The woman walked me outside to take photos of the damage of my car so that they could write up an estimate and email it to me instead of me having to drive down there again, even though the shop is only 20 minutes from me. The woman was so comforting and helped me to calm down, which wasn’t in her job description. She was super knowledgeable about my vehicle (i.e. where the sensors are located and making sure they weren’t damaged) and knew exactly what photos to take (I would have just taken photos of the damage and left it there). I immediately felt comfortable in their presence and with the idea of working with them. Mercer Auto Body is a small business and I always prefer supporting small businesses as opposed to the mega-chains who see you as just a number.
Even though the circumstances are crappy, I feel much better after having gone to Mercer right after the accident and feel that my vehicle will be in excellent hands. Thank you both for being so kind and comforting and making time for me. I very much look forward to working with you.
For reference, the photo is my car BEFORE having it repaired. I will provide an update once the repairs are complete, and I’m sure I will have nothing but great things to say then, too!”
“The customer by the front desk was great, work on my car was pretty good too, you wouldn't think it was in an accident. During a test drive and my car reported harsh driving conditions which was by the dealership and not the collision crew according to Mike. Hope Mike and the rest try the jerky and the brisket ?”
“Knowledgeable staff, over-the-top customer service!
I drive a 20 year old rx8, most shops look at this car and run in the other direction(for good reason). When I took the car to Martins service center for recalls I was greeted with a smile by a staff that knows all about the quirks that come with this car. My service was completed in a timely matter. The staff goes above and beyond to make sure their work is done right and they checked up on me after I took my car home. I am grateful to the mechanics that took extra care of my vehicle, and the service team for making me feel welcome! I look forward to buying a car from Martin when the time comes and once again working with their great staff.”
“All I can say is thank you! I had a nightmare problem with my glad being incompatible with a VW and the original Safelite in Springfield was a disaster and wouldn't fix the window they had replaced with the faulty glass. The Safelite manager in Wilmington stepped up to the plate and got his management involved to make this right for me. They did a fantastic job and couldn't be nicer. Thank you, thank you, thank you!”
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“If you’re looking to get your car fixed Due to an accident or whatever the case may be, this is the right place, Why look around for different places when you have the right one caliber collision, in Avondale best service ever. Simon C And the staff are very helpful and knowledgeable. They don’t hesitate to answer your questions. Very friendly, they do care about their customers .10 /10 highly recommended.”