10AM - 6PM
The Mall At Steamtown, 100, Scranton
Post Offices
“Been here once, and it was a great experience! I buy stamps about once every two years, and for my most recent trip I landed here. Since there were no other customers to hold up, I asked about the seasonal/holiday stamps. The staff enthusiastically brought out a whole binder of them. They paged through every sheet with me, even gave me a run-down of how long the current ones would be available and when the upcoming specials would arrive, just in case I wanted to come back later. Truly went the extra mile.”
“The office at Clarks Summit was not scanning my packages when they were leaving their office, which caused packages to lack tracking updates for weeks in some cases, unacceptable. It caused many issues for myself and my customers. I brought it up to them though I’m not sure what was done to fix it, if anything.I now prefer to work with this office instead, they’re always kind, conversational and they SCAN MY PACKAGES when they leave their office.”
“It was a little confusing understanding how to actually get into the post office the first time I went (many doors to the Waverly Community Center, and almost none are labeled). The staff is courteous, patient, and helpful. The lobby is decorated with beautiful paintings from a local artist.”
“Very pleasant experience! The gentleman behind the counter was very polite and helpful! He answered any questions I had with no hesitation! Great customer service!”
10AM - 12PM
801 Wyoming Ave Ste 250, West Pittston
Post Offices
“The gentleman is such a sweetheart, always having the best manners. He is always goes out of his way to help me pack my items to make things quick & easy for me. Thank u!”
“Good post office. The woman at the desk was just slightly short with me when I asked a question, and completely misunderstood my intent. She turned a corned after the interaction, though. Overall solid service and a well run location.”
“I needed a package for my wifes birthday. It arrived there after my mail was delivered. So I called and the girl that l believe is also in charge let be come and pick it upShe was so niceThank youRob Schultz”
8:45 - 10:45AM
3063 Main St, Ransom
Post Offices
“Alway's kind,speedy ,expert service.Many time's have aided me in finding proper method,or cared enough to mention if my packing needed extra touch.Amazing how a few different ladie's,all know the job so we'll.Im in between 3 of the best branches around,DaltonWaverlyLaPlume.Peggy,my route carrier,alway's cheery and never makes a mistake.Suprising with such a large route to deliver.Any Complaints is when they must fill in her run while she is on holiday,might only be small office branch but the delivery run she cover's,takes 2 vehicles when she is off on vacation.She know's every home and person.Must be patient and show understanding with smaller branches as often time's to conserve labor expense,may be only one staff member attending the counter and phone support so be kind,good people at these branches.The USPS try's to time lunch from 11-12 with the Waverly branch that is 1 mile south east and LaPlume branch 34 of a mile North.Very smart choice.If you happen to be there during their lunch,within 1 mile are 2 other branches open.”
“Everyone who works at the post office is friendly, and I never mind going there. Our regular carrier is great. We do have issues now and then when he's off. Our address is a little confusing, so I understand why it happens, just don't really like having to track down packages. My only other issue is that it's hard to get through on the local number. Still, I think they do a good job overall and everyone I've dealt with has always been very nice!”
“I always have an excellent time here, it's good to feel as if we have a community so the post office is intrical to society, oh and for people like Sethypoo, the place closes at 3pm.”
“Of all the USPS branches I have visited this is the best. The postal employees are always professional and quick to address your needs. The line for service is never longer than 3 customers and always moves quickly. I would always give this branch 5 stars.”
“Dimitri and Mark were very knowledgeable about the passport process. They were also very patient with my child who was very difficult to picture. We were so thankful for their help and adjusting to our toddler’s needs. We even appreciate how much the other people there workers and customers acted while we struggled to get our toddler to behave and take the picture. No one made us feel like we were causing delay.”
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“I went to Scranton Post office to get a post office box and a change of address and the clerk knew nothing and as a result I had to go to Taylor post office with the Clark gave me exactly what I was looking for when I was looking for it”