-
August 2024 by Nur A Adam Dony
Helpful,Easy and good employees
-
July 2024 by Jenny Huang
Very nice personnel in general, and an elder lady always packs my packages and nicely seals them up. However one lady who I don’t recall name yesterday told me we don’t use the tape to pack your package and you need to do it yourself. Lol Speechless. So please tell me as a shopping company you don’t provide service to pack customer’s pkg, what else do you do, how ironic…..
-
May 2024 by A. Oki
I came in here initially to send a few pieces of mail- one needed to be certified.
Alice was super helpful, answered my questions and took care of everything very efficiently.
A few hours passed and I realized I had forgotten something important in my mail. I called them and Ed immediately helped me and said he would look for my mail which thankfully had not left yet.
When I got there Ed greeted me and led me to the back where I saw 4 people (one of those people being Alice) looking for my one piece of mail. I felt really bad to have them do it but I was super thankful. They got almost to the bottom of a huge bin and found it.
I’ve never experienced this level of service and I cannot say enough good things about this location and their employees!
-
April 2024 by Court B.
Had a passport appointment Monday for my daughter at 9:30am. Leeandre and Jaylene were the MOST helpful ladies!!!! They were super quick and such a pleasant- if more ppl could be like them!!!!
-
March 2024 by dillon cato
Family mailed me packages and I still havent received them
-
February 2024 by Doreen Passmore
I mailed my son a box with the correct address in St. College and it was delivered in two days, YAY. I mailed him a container of cookies the next week to the same address, and it was RETURNED TO SENDER, no such number, addressee unknown. I retired from the USPS and I know that mistakes happen, but please, this is for your city carriers... KNOW your residents, and yes the address was clearly legible,
-
December 2023 by Sheryl S
Needed to complete a passport application with photo. Called the PO and they said they weren't busy so no need to schedule an appointment, just come on in. Staff was very knowledgeable and helpful, did everything needed to successfully get my passport within 12 weeks.
-
December 2023 by ReacTaoist M
visited here many times since moving to penn statethe staff are helpfultoday i biked here and even found parking rackback when i was in nyc, usps charge you for everything such as tapehere they offer it for free and even help me tape labels on the envelope
-
November 2023 by Angela Astle
I previously stuck up for this post office despite the high number of negative reviews. I had had only good experiences. Forget that. My friend sent me a package from the UK. Royal Mail estimated 5-10 business days. USPS first attempted delivery (according to them) around that time, on a day I was home. I did not hear a knock. I did not receive any notice that they had attempted delivery. 3 weeks after that supposed attempted delivery, I received my first notice that USPS had attempted delivery (again, on a day I was home - I can only assume they knocked on the shed door instead of the actual door or ringing the bell, since the notice was left shoved in the shed door). It said it would be available for pickup starting the following Monday. It was not marked final notice. It did not contain any indication of urgency whatsoever. And yet when I went to the post office on Tuesday, they claimed it had been sent back unclaimed erroneously and they would find it and call me the next day. They did not ever bother to call me and update me. I went back a week later to finally learn they claim to have attempted delivery twice in 30 days even though I only got one notice, and they had sent it back because I took too long to pick it up. Absolutely no sympathy. No willingness to listen to what I was telling them. Forget this post office. I’ll be shipping Fed Ex from now on, and telling my friends to do the same. Absolutely appalling customer service.
-
October 2023 by Thomas Winegardner
Literally the most incompetent and slow employees ever. Package was in the station for days before being delivered. The federal government must hire the bottom tier slow people
-
October 2023 by Quinn Favo
I like how they are open at 8am. I was able to get in and out quickly before starting work at 9
-
September 2023 by Millo Yang
the 2 female employee there are absolutely nightmare, rude and the least considerate people on earth, took another person during our appointment time and told us our time was up.
-
August 2023 by Nathaniel Stanley
Multiple packages delivered to the wrong address.
-
August 2023 by Megan Orient
Very knowledgeable staff! Always helpful. Appreciate the extended hours for our small business needs!
-
July 2023 by fred sanford
Literally the absolute worst post office on the planet. Intelligence level is low operation here. Frasier St post office has been the worst post office for decades and it never disappoints to disappoint! Avoid at all costs. The helpfulness of this office is null. Don’t bother calling unless you have a long time to wait for an inaccurate answer. I can’t believe it took me this long to review it.
