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“Great customer service. They helped get a shipment to Los Angeles that somehow went thru Guam and Hawaii get unstock in the USPS system. A few days after sharing tracking # and issue with them, they were able to contact Hawaii USPS to find the package and get it to LA. Above and beyond service!!!”
8:30AM - 12PM
128 Delaware Ave Frnt, Palmerton
Post Offices
“The Palmerton P.O. IS a professional atmosphere where people can go in and send out mail with tracking for assurance their package will arrive. It is only on average between $0.10-$2 to jump up from 1ST Class to Priority Mail (depending on weight and distance) and it includes the tracking information to rest easy knowing when it is delivered.The counter associates are friendly, professional and they DO seem to know everyone. The two female clerks inside the building make it their business to know their job, the postage rates and services. Palmerton PO also has at least one new staff as well to beef up mail services. They ARE helpful and it is only the customers' candor that warrants the responses they receive.The mail delivery can be faster, but think about how there is limited staff, increased quantity (anywhere this would pose to be a challenge) and people taking off for personal illness things will slow down.Since the 2020 COVID-19 pandemic and beyond, I have yet to have to call down there and say I am missing anything (whether a letter, package etc) and I am happy to claim since living here in early 2016, NOBODY has ever tampered with my mail.Also, the individual that cleans the post office lobby areas is always doing an excellent job keeping the place CLEAN AND SAFE! You can clearly tell she is generous with the cleaning service/products!Keep up the great work and thank you for the service!”
“Both times I have come to this post office there really wasn't much of a wait time. Staff was very friendly and knowledgeable. The post office in Catty has been closed for a while so I come to this one and will continue to in the future.”
“Yes. I'm actually giving five stars to a postal service. Mary who runs the branch is probably the most on the ball manager I have seen in any postal location. She would be great in the private sector as well. I know she is loyal to the service but somebody really ought to have a talk with her from the private sector. She would be an outstanding addition to any business.”
“This specific office is another prime example of what a united work force is capable of! That can be defined as such: limitless potential & unwavering effort regardless of the circumstances. The Mail Carrier at the front desk was friendly & attentive nothing more one could ask for. Since 1775, USPS has sent, tracked, delivered, and defined what it means to be the primary courier in a free nation! This tradition will continue for another 248 years and and some!”
“This is a review going into the post office and mailing packages. This is a fine experience. Usually there is no line. The guy that's usually there is quite helpful and friendly.There is quite another experience about actually getting our mail delivered, but I don't think that's what you want to hear about.”
“The office is much more mountainous then others i've had the opportunity to witness! The area is very walkable & there are nice, natural views of the area! The inside is in order with the standard USPS attention to detail.”
“The nicest postal employees around! I have been mailing packages out every day for a couple of years and have never had any of the workers be rude to me. Everyone is always very friendly!! Thank you:)”
“Went on-line today for JT Lehigh St post office hours…shocked to read negative reviews! 3x/week I ship priority packages. The counter clerks are wonderful with their counter duties & they always exchange positive greetings. Absolutely agree…understaffed…like so many public & private establishments. Plus, the busy/backed-up traffic of downtown JT during touristy months makes loading/unloading trucks & carrier cars extremely challenging. Overall, it is always a pleasant experience interacting with the post office staff…they are fun, light-hearted, and professional.”
“I don't understand why so poor rating. Out of all post offices around this is the best one. And The laurys station one is the worse where they mail stuff to wrong addresses all the time. But this post office is the best they do his work precisely and the treatment is high quality no complaints at all.”
8:30AM - 12PM
1701 Washington Ave, Northampton
Post Offices
“You can trust assure that The Northampton, PA branch will accomplish whatever task is at hand with a level of excellence that won't have you leaving with any speculations. Nice looking exterior & interior with friendly customer service!”
“The last girl that helped me was very pleasant, helpful, polite.. Terrific. The person that helped me a few days before that... Not so much. It's the post office! Be grateful they are there. ?”
“You can almost feel the energy come to life when you enter this particular office! The landscaping is pleasant, the office is well maintained, last but not least, I won't forget to mention the enthusiastic courier I met along the way!”
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“Located right on Main Street this Post Office is in an exceptional location right down the street from the public library & tons of places to munch! The couriers keep the line moving & appear to be super attentive (I just dropped off a letter so I wouldn't hold up any incoming traffic with more assistance required parcels). The parking is on the side, & they run USPS's typical hours!”