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June 2024 by Mrs. T
The Employee that took care of me on my last Appointment was not very professional. I got there before my appointment time because you guys take walk in. I understand that there’s other people that have appointments so I was just sitting there waiting for the people that have appointments to be taken care of first I didn’t ask. When was my time I didn’t ask how come people were going in before me because I know this situation I know People that go in before is because they have that appointment now I could hear her talking to another patient about it and she was saying oh I don’t understand why people set appointments for later and then wanna come in early and think that we’re just gonna take them before other people, I dont understand why her madness , why she had to be unprofessional to talk to another patient about it because I never asked. I never once asked when are you gonna take me? I was just patiently waiting there. I was around the area and I just wanted to take advantage because I don’t have a ride , so I don’t wanna walk home to then have to walk back to get my blood work done. I hope this don’t make my visit worst ,I don’t wanna have to deal with my results taking longer. I go there a lot so, I dont want my results to take more longer because I need it. My doctor needed the results for that same day and I went there super early like at seven in the morning and it still took longer for her to get, she didnt get them the same day.
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June 2024 by Farah Rahman
I scheduled online to avoid waiting around. Worked out great. The kiosk works well to sign in. Nice waiting area. Loads of parking even after the grocery store had a fire. The lab is fully operational. I was just doing a corporate drug screen. The process was smooth. No accidental billing to my account at Quest. Went directly to the employer account.
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May 2024 by Bill mackey
They had me in and out
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May 2024 by L N S
Always professional and great!
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May 2024 by Jennifer Dompkosky
Everyone was kind and efficient
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April 2024 by deb young
Person was very nice, got me in and out quick. I am a tough stick, however she got it on the first try. I was very pleased with my service. Thank you!
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April 2024 by Mr Mike
Easy to deal with. Used to be better when you did not have to have an appointment and could just walk in. I am sure there were reasons for this change though and it happens. The techs have always been kind, polite, and considerate over the years there. Can't ever say that I had a bad tech take care of me. Would be nice if there was a Quest closer to me than an hour away. But we can't have everything. Definitely recommend this Quest though as they do their very best to keep things orderly and on time. Plus, the place is always very clean!
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April 2024 by Gary Palmasani
Smooth fast and nice people
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April 2024 by Jenna Kanyak
Needed a last minute test done, it was quick and convenient to order online. I was a few minutes late to my appointment, the woman was very understanding. She was very quick, nice, and informative. Test results arrived within 24 hours (however she said that is not guaranteed). I would absolutely use Quest again!
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March 2024 by john cardieri
Didn’t know if I could walk-in. Drove 1 hour to get there because no way to call and ask this question. Of course told I need a doctor referral. Called Dr-they sent referral. Want to call to confirm before I drive another hour. No way to call them.
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February 2024 by Saeed Shaaban
Amazing amazing service. I drove a long distance from NY to have my blood drawn out of state and it was such an easy blood draw I barely felt the needle.
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January 2024 by A H
This place used to be very bad when old staff were there.But the new staff are awesome. Especially Noel ?Keep up the good work.
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December 2023 by 1TWO3 Crafts
My daughter is 4 years old and needed blood work. We had the pleasure of working with Noel. She made my daughter feel at ease. Thank you for making the process easier for me and my daughter. Not all hero’s wear capes. I highly recommend this location!
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November 2023 by Mark Mcneely
Quick in and out for blood test draw. Ran by 1 staff member and so quick they barely have chairs to sit and wait. Make all your appointments for blood work here for Scranton and nearby neighborhoods. Place was clean and well lit, staff was knowledgeable and friendly.
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September 2023 by CJ P
I had to have a pre-employment drug test and only had 1 day left to get it done (my own fault). I called to make an appointment and the rep was very nice and helpful. When I got to the location, it was easy to check in with the kiosk. It wasn't busy on this Friday morning around 10am. Noel took me in within a couple minutes. She was very professional. She politely and thoroughly explained everything that I needed to do. She was very pleasant and personable. My experience at this location was great thanks to her.
