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July 2023 by Brad Adam
The two phlebotomist working today June 10 at this location were wonderful
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February 2023 by Jennie Lukens
I've never had a bad experience here. Other Quest locations I have gone to have a lot of staff with attitude problems. Here, they're friendly and helpful.
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December 2022 by Kaelyn O'Brien
Quick appointment. Phlebotomist was friendly and helpful.
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November 2022 by SunnSpott
I visit Quest often. The people who run the Medical Drive operation are a delight to work with. They are accommodating, up-beat, and very helpful. Test results are available in hours not days. I highly recommend. Walk-in works, but scheduling an appointment online works even better.
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July 2022 by Dennis Stingel
I was a bit worried when I checked in for my 9:30 appointment (at 9:20) and the tablet said a 30 minute wait.Despite a full room I was called right away (9:25). Very friendly and professional staff, I was in and out.I would recommend making an appointment, it’s very easy and will save you time!
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April 2022 by Madison Royer
Older woman I had was great. Patient with me. Let me lay down while blood was drawn. Easy to find location. Quick in and out.
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April 2022 by Frances Word
I called and then went in earlier than my appointment time, and once i arrived, it was completely empty, I was seen right away, once I went it the back the phlebotomist did her job so pain free and quickly, she was a sheer delight.
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December 2021 by Erlint Lamce
Angels work here, really?!!!!Tuesday December 7, at 1pm.I walk in with my 6 year old.We get to the three booths were there is a table to sign in.As we were about to sign in like everyone else...Quest Employee: How can I help you?Me: We are good thanks, we just need to sign here, we made an appointment online..Quest Employee: Well, what are you here for?Me: My 6-year-old Covid test?Quest Employee: Why what's wrong?Me: Nothing, he needs to be with his mother at Temple University Thursday and they need a Covid test done to make sure he is safe to enter the facilities. His mother was here yesterday for the same reason.Quest Employee: Does he have Covid?Me: Nooo...it's just a test so he can...Quest Employee: Does he have any Covid symptoms?Me: Listen, we completed the questionnaire online, ordered the Covid test and have an appointment so we are here to...Quest Employee: Could he have been exposed to Covid?Me: No, I don't know... he is fine it is just a test we need you...Quest Employee: Than he might have Covid. Sorry we can't help you.Me: Wait what, how is this possible! He is fine, we just need the test ....Quest Employee: Sir, we need to protect ourselves. We cannot help you, please leave!!!Me: How can you determine that my son has Covid by these questions? We filled out the formular, we answered the questions, we got the appointment. What are you saying does not make sense....Quest Employee: Sir you need to leave. I cannot work like this!!!!(Than she got up and leaves)Me: Is there a supervisor here I can reason with please? This is a misunderstanding! There is absolutely nothing wrong with my son, this is just a test, like a travel covid test....Quest Employee: It is just us here ok???!!! , if don't leave we will call police.Me: Fine, call them! This is absurd!A few minutes later police comes in. Lower Pottstgrove Police.They listen to me, than went and talked to the laddies in the back.Police came to me and asked me to leave the property as this is a private property. If i did not take my 6 year old and left Quest Diagnostic that moment, they would issue me a trespassing ticket. They walked me out....!!!!Again, you decide... I feel humiliated and embarrassed. My son started crying and told me to go home fast...Thank you to Pottstown Hospital : Emergency Room for assisting us that same day without an appointment, no stupid questions, very professional.We got in and out in minutes; the rapid test completed in 30 min, no problem, no Covid (of course).Felt like people again after that...
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November 2021 by Ashlynn D
Can I just say how great Jolene is!!!! She is the sweetest and very caring! Came once for blood work and then requested to come here for her for my second test. She is a great asset to your team!!
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July 2021 by Stephanie Montoya
Jolene with absolutely fabulous!! She always makes the experience a good one! Thank you
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June 2021 by Debra Burdick
The staff at this location are always friendly and efficient. I never have to wait. I'm usually in and out in a timely manner.
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May 2021 by Albert
I can understand bad reviews rude Hispanic lady in there young girl God forbid you ask a question doesn't know how to say hello instead of register me tells me to go sit down white gentleman sits down very pleasant very respectful how are you traits in completely different reverse discrimination she shouldn't be working there I'm Hispanic she's Hispanic have some respect I'm a retired civil engineer I don't need young ladies disrespecting me
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March 2021 by Christa Lagler
Easy check-in process, short wait, really friendly staff! Made the entire drug screening process go smoothly.
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March 2021 by E. B.
I cannot believe that a medical facility allows their people to wear their face masks improperly. My technician had her mask pulled down off her nose, wore the mask loosely, and pulled it down to speak. How ignorant!
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August 2020 by Jason Balasa
Wait room features a tv with wait time. An hour a 15 mintues ago my estimated wait time was 20 minutes. Has been at 3 minutes for a half hour. Had to leave before due to endless waiting.