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March 2024 by Joel Allen
I have been a physical therapist for almost 30 years and know how important sleep is for your body to heal each night. After searching for a new mattress at several stores I decided to buy at Mattress Firm in Pottstown. Honestly, it wasn't that the store itself was significantly better than others, it was the person who assisted me with my questions. Louann was knowledgeable, patient and showed genuine caring about what I was looking for. She offered suggestions until I was completely satisfied with my purchase. You can shop around and maybe you will find a different company that could save you a few dollars. However, you will not find someone like Louann who will match your needs to your new mattress nearly as well. It's now been 2 months since my purchase and I couldn't be happier!
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November 2023 by cindy vernon
Fantastic experience, louanne was a real doll and super knowledgeable! I have always worked with Aimee, but was not available today, however I would absolutely work with louanna again in the future!!! The store looked and smelled fantastic! Can't wait to get my new mattress;)
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November 2023 by eileen wieber
Louann was fantastic. We usually dread being "attacked " by salespeople in these type places but she listened and helped us get what we think we need without breaking the bank.
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November 2023 by Heather Dampman
Iust say the woman who helped us was wonderful, she was honest n explained everything to us..we wemt looking for a topper and bought a whole new mattress that we'll be much happier with! They have 70% off right now so i encourage anyone to go see them!
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October 2023 by Tim
The service was great and the atmosphere was quiet and accommodating. Amy was awesome and helped us make the best purchase decision for our needs.Can't wait for delivery day.
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September 2023 by E. M. Johnston
Amazing service! The staff was very welcoming, helpful and kind. The manager Lady helped me find exactly what I was looking for. Great service and great prices!
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September 2023 by Craig Breyer
Aimee was awesome. She listened to our needs and discussed the pros of each type of mattress in detail. She made us feel completely comfortable as we took the time to test out many different styles and finally make our choice. She was very accommodating during the whole process and we had an awesome experience!
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September 2023 by Dorothy Rivera
Lou Ann was amazing! She helped us find the perfect mattress for me and my husband. She answered all of our questions and explained everything to us I would definitely recommend mattress firm in Pottstown to friends and family. Thanks, Lou ann!
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September 2023 by Jenn M
Louann and Aimee are awesome. Found the perfect bed. Now we're on the the hunt for a head board. Friendly, personable service. Highly recommend.
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August 2023 by Brandi Kulp
Amy is the best! She was super helpful in helping me test a variety of mattresses and choose the one that best met our needs and made the process quick and easy. Highly recommend!
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July 2023 by Thomas Mears
Louann and Amy are so great to deal with. They gave me suggestions and I left with a great new mattress. I will be back again because if these two people.
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July 2023 by Jaimee Tyson
Had a great experience at mattress firm in Pottstown! Louann greeted us once we walked in, asked a few questions and got to work. She was extremely knowledgeable of all the different types of beds. She was not pushy at all and really made sure to listen to our needs. She was not a typical sales person, we were joking a lot and sharing stories. Super glad I chose to go there and get a new bed. Would recommend!!!
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July 2023 by Joe Collins
We walked in and were greeted by Aimee, she asked a few questions, had me try a few different beds. Answered our questions. We decided we needed to think on it, your store was the 4th one we had been to. Aimee is an asset to your company, no pressure just information. She kept it light and we appreciated that. She is the reason we went with your company. Delivery is set up, check back after the delivery. Gold stars for Aimee
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June 2023 by Jessica Lee
Aimee was extremely helpful and patient with my husband and I while we identified the perfect mattress. She showed us different mattresses with features that were important to us, and really took the time to understand what would be the best solution for our specific needs. If you’re in the market for a new mattress, I highly recommend visiting Aimee in Pottstown.
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June 2023 by Jon Davila
Went in for a new pillow after leaving mine at my last duty station and it was a great pillow. The lady there was super helpful and gave me a few pillows to try on a bed that was just like mine at home till I found the right one. Definitely go here if you want some good old respectful selfless service.
