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November 2024 by Darlene Ramsey
Was not able to return America's container due to construction!!!???
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November 2023 by John K.
Y'all sold me 40lbs of rock in my stucco bag. Your store is terribly unorganized and dirty. When I come back to get a refund if y'all don't have it I'm going to Lowe's for now on
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September 2023 by Barry Lee B.
It seems that Home Depot is selective in their choices of Vet support/recognition. I need short pieces of deck wood. Found a "discount" rack and found 4' long 5/8 deck wood at 70% off..Great! I won't have to get them cut down and with standard prices $10 for 8' and these being on 4' this should be a win-win! ( I expect them to be regular around $6 ea allowing an increase for a shorter piece. So 70% off of $6 should around $2 ea ) Off to the checkout...here the pieces came to $33 for 5! That translates to each one is regular priced around $20!! "Is there a vet discount?" "Not for lumber or hardware." ....in my mind: "But this IS a hardware store! That's like going to a grocery and being told: "discount applies only on non-edible items" So the pieces came to about $6 ea after discount. That's what I expected them to be retail. The practice of inflating a price, discounted to regular retail price is disingenuous and dishonest.
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July 2023 by Lisa Ann Ziegler
my husband needed 12 6×6×10 posts. 2 female workers passed by and never asked if they could get someone to help him.
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December 2022 by Don C.
Bought a dishwasher for my daughter, paid for installation. Appalling customer service. Install team didn't show up or call on two separate appointments. When they did show up, they did not complete the job, did not haul away the old unit and did not clean up their mess. Avoid HD at all costs!
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August 2022 by Mark DeCocinis
You get a tail light warranty for any gas powered product. I bought a gas trimmer in October I haven’t even used it 10 times and it won’t start now. It’s a Homelite and they told me 30 day warranty.
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June 2022 by Becca E.
I wouldn't recommend working here. The employees are rude AF! Thinking they know you. When they don't! They will accuse you of not doing work when you put the most effort in! I have video footage of them following me around the store, watching my every move, yelling at me, and so on... I will use the footage against them of I have too.Btw I have Auto Biographical memory and I remember everyone and every single detail that had happened when I worked there. So I will be writing everything in my f****** future book along with details of the people. This is why you learn to be nice to f****** people.. because s*** like this would not happen. Oh well.. You get what you paid for..
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May 2022 by Holly Gellman
I want to leave a positive review for your store in regards to the outstanding service I received.
Brian Raab- provided outstanding customer service and knowledge in regards to an issue I had with an appliance order. He was very compassionate and understanding.
What an amazing asset to your company to have such an awesome employee.
Good job Home Depot!! ❤️
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April 2022 by Cynthia R.
Going to a DIY store is out of my comfort zone. I do have to say each time I go to my local store I get great assistance from both male and female associates. It gives me hope that one day I will know what I am doing around the yard. They will even put the really heavy items in the back of your vehicle. No complaints from me. I always learn so much when I go there. Gotta run and see if I remember how to hook up the bagger thingy to the mower.
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March 2022 by Michael H.
Why is it, when I go into Home Depot. The staff in the aisles won't help (wait) you. Today, must have been the 30th time. Today, I had three employees putting product on a skid, that couldn't have weighed 10 pounds. I waited my turn to be waited on, all of them all of sudden just walked away. so, I went to Lowes. I spent over a thousand dollars. Their customer service has always been horrible. Just keeping up with tradition I guess. You people are awful. The problem is no one there, cares. You just don't give a s**** None! We are in a depression. When you lose your jobs. Don't ask why?
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March 2022 by David Prince
Very helpful. Great prices.Check out person was terrific.
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March 2022 by John Boysen
Very busy this time of year. They have pretty much everything
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November 2021 by Robert M.
Went to pick up a piece of downspout, ask it they could cut it to fit in my car, they said they were unable to cut it. A hardware store who could not cut a piece of downspout. BTW, Lowe's did cut it and now although I will need to drive further, they have 100% of my business. Plus the veteran parking is very considerate.
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July 2021 by Matt M.
I recently purchased a microwave and oven at the Home Depot in Lower Pottsgrove. The sales associate was great. We arranged for a delivery date of July 8 (the day I'm writing this). I've been waiting to get contacted for the specific timeframe for the delivery, but have heard nothing. So I texted the number I was given to see what was up, and the reply was that the delivery date was July 14. I double-checked with the phone number I was given and the automated voice confirmed the date. There was no option to speak to a real live human being. So now I am pissed as hell. I set up the kitchen to allow for the installation, and I was counting on this taking place today. (I made arrangements to be at home.) Well, I guess the joke's on me for trusting that Home Depot would do what they promised to do. So now I'm stuck. I have to wait a week and now I have to clear my schedule for July 14. I am infuriated that Home Depot has so little consideration for its customers. I guess that I'm the one who should be at their service.Please note that I'm not complaining about the delay. Stuff happens. But I cannot forgive them for not bothering to check with me about the new delivery date.Update: I called the store and spoke with someone who told me that I should have received a robocall about the delivery date change. I told him that I hadn't received such a call. He said that I should contact him again when the delivery is made and he will see what he can do. I will look forward to this, and hope that things will work out.
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March 2021 by Hap G
Nice selection of fire pits.....good prices
